The Perfume Shop - Blackburn 186 Reviews 135

TrustScore 5 out of 5

4.9

Unit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ My husband absolutely loves Valentino Coral Fantasy and is completely obsessed with the scent! It smells incredible on him and I love it just as much. It’s masculine, fresh, and has such a... See more

Company replied

Rated 5 out of 5 stars

Always the best customer service when coming to perfume shop. Thank you to shenaz for your assistance to find the perfect scent. Such a lovely place for high quality perfumes.

Company replied

Rated 5 out of 5 stars

Shenaz was amazing! Very helpful, informative & just all round wonderful - nothing was too much to ask.. & an absolute credit to The Perfume Shop. Thank you Shenaz

Company replied

Rated 5 out of 5 stars

had a great experience at this perfume shop in Blackburn. The lady name is Sam was very kind, friendly, and extremely helpful. She took her time to help me choose the perfect perfume that suited me. E... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Asma was very helpful

Asma was very helpful, she helped me out a lot and chose the perfect perfumes for me. She’s alwyas made my trip good and helpful.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Sam was amazing she helped us choose…

Sam was amazing she helped us choose and was very helpful

June 7, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Always the best customer service when…

Always the best customer service when coming to perfume shop. Thank you to shenaz for your assistance to find the perfect scent. Such a lovely place for high quality perfumes.

June 6, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Saw Shenaz in Blackburn store today

Saw Shenaz in Blackburn store today. Super helpful fantastic customer service with a lovely smile. Thank you

June 5, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brilliant service from Asma

Brilliant service from Asma. Efficient and on point.

June 5, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Shenaz was amazing

Shenaz was amazing!
Very helpful, informative & just all round wonderful - nothing was too much to ask.. & an absolute credit to The Perfume Shop.
Thank you Shenaz

June 4, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Customer service was really good

Customer service was really good. Our server Asma was really helpful and lovely to speak to

June 3, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing experience

Very welcoming and helpful with quick service and very good customer service from Asma

June 3, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very good customer service

Very good customer service, 5 star!! Goof job Asma

June 3, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Sam and Asma was very helpful in store…

Sam and Asma was very helpful in store with choosing a couple of fragrances.

June 1, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Asma was very helpful and nice lady

June 1, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Best perfume shop

⭐⭐⭐⭐⭐

My husband absolutely loves Valentino Coral Fantasy and is completely obsessed with the scent! It smells incredible on him and I love it just as much. It’s masculine, fresh, and has such a gorgeous fragrance that lasts really well throughout the day. We’ve had so many compliments whenever he wears it.

I also love shopping with TPS because every purchase helps me save money through my rewards card, which is a fantastic bonus. They regularly have great discounts and offers too, making it even easier to save more while treating ourselves. Excellent service, great prices, and amazing products – highly recommend!

May 31, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Asma helped us

Asma helped us, very good service

May 30, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Asma gave such brilliant service

Asma gave such brilliant service. Is a lovely and polite lady, would love to be served by her again

May 30, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Exceptional service

Exceptional service, walked in asked me three questions and knew exactly what I wanted would recommend couples or anyone in fact to gather gifts from here

May 27, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

It was good customer service asma was…

It was good customer service asma was one of the best seller and she dealed us very nicely n smile on her face as long as we stayed in the shop definitely going back again just because of her dealing

May 25, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service by hasma…

Great customer service by hasma welcoming and polite would come again

May 25, 2026
Unprompted review
The Perfume Shop - Blackburn 186 logo

Reply from The Perfume Shop - Blackburn 186

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look