I visited The Perfume Shop in Blackburn and was served by Shenaz. I definitely wasn’t the easiest customer to deal with 😂, but Shenaz was so patient, helpful and professional throughout. Thank yo... See more
Company replied
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I visited The Perfume Shop in Blackburn and was served by Shenaz. I definitely wasn’t the easiest customer to deal with 😂, but Shenaz was so patient, helpful and professional throughout. Thank yo... See more
Company replied
Great experience excellent customer service! Friendly with a smile, gave me a lot of recommendations for a my wife’s present, got served by Shenaz. I will definitely be coming back to this store t... See more
Company replied
Top notch service by Shenaz. I walked in with my kids to get just one perfume (Armani code), but I ended up getting two others in addition. Warm, accommodating and professional staff.
Company replied
I went today to buy a gift for my best friends mum , “Sam” was very patient and she was really helpful, she was helping me picking a nice gift for her , she is lovely and hard working as well ❤️❤️❤️
Company replied
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
⭐⭐⭐⭐⭐
My husband absolutely loves Valentino Coral Fantasy and is completely obsessed with the scent! It smells incredible on him and I love it just as much. It’s masculine, fresh, and has such a gorgeous fragrance that lasts really well throughout the day. We’ve had so many compliments whenever he wears it.
I also love shopping with TPS because every purchase helps me save money through my rewards card, which is a fantastic bonus. They regularly have great discounts and offers too, making it even easier to save more while treating ourselves. Excellent service, great prices, and amazing products – highly recommend!

Reply from The Perfume Shop - Blackburn 186

Reply from The Perfume Shop - Blackburn 186
Asma gave such brilliant service. Is a lovely and polite lady, would love to be served by her again

Reply from The Perfume Shop - Blackburn 186
Exceptional service, walked in asked me three questions and knew exactly what I wanted would recommend couples or anyone in fact to gather gifts from here

Reply from The Perfume Shop - Blackburn 186
It was good customer service asma was one of the best seller and she dealed us very nicely n smile on her face as long as we stayed in the shop definitely going back again just because of her dealing

Reply from The Perfume Shop - Blackburn 186
Great customer service by hasma welcoming and polite would come again

Reply from The Perfume Shop - Blackburn 186
Good customer service skills from asma
And excellent service

Reply from The Perfume Shop - Blackburn 186
I was served by asma a,lovely kind lady excellent service by all staff.

Reply from The Perfume Shop - Blackburn 186
Was served by a lady called asma she was amazing. Great customer service was friendly and welcoming

Reply from The Perfume Shop - Blackburn 186

Reply from The Perfume Shop - Blackburn 186
Asma was very helpful and kind. Excellent customer service skills.

Reply from The Perfume Shop - Blackburn 186
I love how I was attended to by Asma, she’s really warm and amazing.

Reply from The Perfume Shop - Blackburn 186
Really friendly staff especially Asma she knew her perfumes and recommended a few to but will shop again.

Reply from The Perfume Shop - Blackburn 186
Amazing lady she helped us alote and was very friendly

Reply from The Perfume Shop - Blackburn 186
The worker, Sam, was really helpful and patient when helping us find the perfect perfumes.

Reply from The Perfume Shop - Blackburn 186
I was greeted by Shenaz as soon as me and my wife walked in the store. She was very helpful and I purchased some Jean Paul Gaultier, thank you 👍🏻

Reply from The Perfume Shop - Blackburn 186
Fantastic service from Asma very helpful

Reply from The Perfume Shop - Blackburn 186
Great experience! Shenaz walked us through all the different selections of perfumes and was a great help overall. Highly recommend to shop here!

Reply from The Perfume Shop - Blackburn 186
great customer service from asma thank you so much

Reply from The Perfume Shop - Blackburn 186
had a great experience at this perfume shop in Blackburn. The lady name is Sam was very kind, friendly, and extremely helpful. She took her time to help me choose the perfect perfume that suited me. Excellent customer service and a lovely atmosphere. Highly recommended!

Reply from The Perfume Shop - Blackburn 186
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.