Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.
Location
Switch locationKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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See what reviewers are saying
Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... See more
We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... See more
Company replied
Friendly sales assistant who helped me exchange a perfume.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
4.9
Excellent
241 reviews
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Absolutely brilliant service
March 1, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I got served today by Tracy and she…
I got served today by Tracy and she went above and beyond to make sure I got exactly what I needed, I couldn’t recommend her enough, her customer service was amazing and definitely made me feel like a valued customer
March 1, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
We're so happy to hear that you had such a positive experience with Tracy! It's wonderful to know that she went above and beyond to ensure you received everything you needed. We strive to provide excellent customer service and we're thrilled that Tracy's efforts made you feel valued. Thank you for sharing your feedback, it truly means a lot to us.
Kind regards,
Jasmyn
Great customer service
Magda was a brilliant saleswoman who showed me everything I needed and got me a great discount!
March 1, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
❤️❤️❤️ best staff
March 1, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing Customer Service
Customer service was amazing and the ribbon that came which was customised is a very special addition to presents. Payden was amazing, really nice and very helpful.
Couldn't ask for better 👍
February 28, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your kind words! We are so happy to hear that you had a positive experience with our customer service. We strive to provide our customers with exceptional service and we are thrilled that Payden was able to help you with your needs. We are also delighted that you loved the customised ribbon. It is a special touch that we hope adds a personal touch to your gifts.
Kind regards,
Jasmyn
Donna was perfect
Donna was perfect, got me discounts and helped us with everything
February 28, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Absolutely great service
Absolutely great service. Donna was so helpful and nothing was too much trouble, worked out different discounts for me and found new fragrance based on ones my husband had previously had. Really friendly and efficient. Offered gift wrap at then end with a personalised ribbon. Thank you xx
February 28, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
We're thrilled to hear about your positive experience! It's wonderful to know that you received such helpful and friendly service. We're proud of our team's dedication to providing excellent customer service and finding the perfect fragrance for you. We're happy to hear that you appreciated the personalised gift wrapping too.
Kind regards,
Jasmyn
Amanda was really helpful
Amanda was really helpful today, gave the best customer service and helped me pick out exactly what I wanted, Thankyou so much!
February 28, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Outstanding service by paydon
Outstanding service by paydon, can not fault defo be buying from again
February 28, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Great service
Great service
Rhianna was very helpful, in helping me choose my latest perfume, I had tried a couple earlier but to no avail as the scent settled, so I went back to try some others and she was very helpful and very honest with her opinion in how the scent suited my skin which I really appreciated and she also helped with the staggered discount, she is a credit to your company
February 27, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your kind words! We are delighted to hear you had a positive experience and appreciate the assistance you received. We strive to provide our customers with the best possible service and are thrilled to hear that you found Rhianna to be helpful and honest. We are proud to have such dedicated team members who are passionate about helping customers find the perfect scent.
Many thanks,
Jasmyn
Amazing service
Amazing service, Liz was very helpful recommend loads of great products!
February 27, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Wasn't realy sure wot i was after but…
Wasn't realy sure wot i was after but Rhianna was excellent at helping me choose and i left with my new scent very happy
February 27, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The Lady’s on the perfume shop are…
The Lady’s on the perfume shop are lovely and very welcoming, Helpful, and helped me find the perfect perfume for my over half’s birthday Xx
February 26, 2025
Unprompted review
lizzie was very helpful and patient…
lizzie was very helpful and patient with us and also very friendly
February 26, 2025
Unprompted review
Big thanks to Shelley who helped me…
Big thanks to Shelley who helped me with a perfume purchase today. Great recommendation and love the personalised ribbon too
February 26, 2025
Unprompted review
Liz and Amanda are amazing great…
Liz and Amanda are amazing great customer service xx
February 25, 2025
Unprompted review
Grait costumer service from Donna as…
Grait costumer service from Donna as usual,she's been very helpful and very kind with my mom xx Definetly coming back again
February 25, 2025
Unprompted review
Excellent service received from lizzie…
Excellent service received from lizzie today at the perfume shop she went above and beyond for me and couldn't be anymore helpful. 10/10 will definitely be back xx
February 25, 2025
Unprompted review
I was served Donna who was very…
I was served Donna who was very pleasant and helpful
February 25, 2025
Unprompted review
Staff are always friendly and…
Staff are always friendly and helpful.They will go above and beyond.Which when you are disabled is a joy.
February 24, 2025
Unprompted review
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