Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.
Location
Switch locationKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... See more
We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... See more
Company replied
Friendly sales assistant who helped me exchange a perfume.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
4.9
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent serivice from all involved…
Excellent serivice from all involved couldn't help enough went above and beyond for us Tracey was exceptional
March 19, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely staff lizzy helped me pick for…
Lovely staff lizzy helped me pick for my mothers birthday present and good deals
March 19, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Always a 5* experience
Always a 5* experience. Helpful and happy Staff. My go to perfume shop!
March 19, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
lizzy made my day helping me pick two…
lizzy made my day helping me pick two perfumes helpful fun experience will come again just because of her
March 16, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I was served by Tracy today and cannot…
I was served by Tracy today and cannot praise her enough. What a lovely person. So cheerful and chatty. Beautiful smile and gift wrapped our purchase handsomely. This is not the first time I have been served by her and hopefully not the last. She is a long serving lady and here's to many more meetings.
March 15, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
We are so pleased to hear about your positive experience with Tracy. It's wonderful to know that she made your visit so enjoyable. We strive to provide excellent customer service and it's heart-warming to hear that Tracy embodies our values. We will certainly share your feedback with her.
Many thanks,
Jasmyn
Shelly was amazing and very helpful
March 14, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I had lizzy serve me today
I had lizzy serve me today, she was a delight. She was very knowledgeable on her products and advised us well. Thank you so much.
March 13, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Lizzy was an excellent help
Lizzy was an excellent help; she was knowledgeable and very kind when advising us on an aftershave to buy.
March 13, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Fabulous Service
Served by a lovely lady called Lizzy today at the Blackpool store.Got a great deal 20% off. I was thrilled with my purchases, free gift and gift wrapped with a personalised ribbon.
Fabulous service. Thankyou. 5*
March 12, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Lovely staff and a great service
Lovely staff and a great service, Always buy here when in Blackpool.
March 12, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Annie has been a great help to me…
Annie has been a great help to me today, she assisted in picking a perfume that was right for me at an affordable price!
Very impressed
March 10, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Very good service from Rhianna
March 6, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Served by very lovely friendly woman at…
Served by very lovely friendly woman at the Blackpool store, very helpful and had exactly what I was looking for
March 7, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Hello I like to thank donna for my new…
Hello I like to thank donna for my new perfume I got a discount on my 50ml NARCISO PURE MUSIC and got little sample box narciso love my new perfume wow will be getting more different perfumes next time
March 7, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Donna and Payden have absolutely saved…
Donna and Payden have absolutely saved my bacon today. Girlfriend’s birthday and they found me the perfect gift plus gift wrapped for me.
Thank you so much, will definitely be shopping here all the time.
March 7, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Rhianna from the Blackpool store was…
Rhianna from the Blackpool store was very helpful and provided great advice for me today, and was very friendly and approachable.
March 6, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Lovely and friendly and efficient…
Lovely and friendly and efficient service from Donna at Blackpool store
March 4, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amanda was brilliant
Amanda was brilliant! Found the perfect birthday present for my other half and managed to get a discount too!
March 3, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.