The Perfume Shop - Blackpool 61 Reviews 

240
TrustScore 5 out of 5

4.9

Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.

Rated 5 out of 5 stars

Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... See more

Rated 5 out of 5 stars

We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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4.9

All reviews

(240)

35,981 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Company Amazing Service Amazing Fragrances

What an amazing Company, I have spent Hundreds of pounds with this company both on line & in store,
Excellent service every time, By post next day delivery on time every time, in store customer service second to None, I am personally talking about the Blackpool Houndshill Store, My go to store for so many bargains & reductions, 10 Out Of 10 Thank You for keeping my shelf topped up with amazing fragrances

May 8, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Served by the lovely Liz who made the…

Served by the lovely Liz who made the transaction so smooth and easy for me, she also did an amazing deal for me. She's a credit to your store :)

May 6, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Amanda is amazing!

I needed help with finding a new fragrance for my boyfriend and Amanda helped me do so. She was so friendly and genuinely went out of her way to help me find the right scent for him. We had a lovely chat and she made me feel so welcome as I’d recently moved to the area. Because of her and her bubbly character, I’m most definitely shopping at TPS again in future. I look forward to seeing Amanda again :)

May 3, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

We are so happy to hear about your positive experience with Amanda! It's wonderful to know that she went above and beyond to help you find the perfect fragrance for your boyfriend.

We strive to provide excellent customer service and it's heart warming to hear that Amanda made you feel welcome in our store. We appreciate your kind words and look forward to seeing you again soon.

The Perfume Shop

Rated 5 out of 5 stars

Top service

Tracey was super helpful and even gift wrapped my wife's birthday present. Fabulous highly recommend xxx

May 3, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Great service as always in Blackpool…

Great service as always in Blackpool hounds hill shopping centre

April 22, 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Nice perfume would by it again great…

Nice perfume would by it again great service, thank you once again.

April 15, 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Amanda is a credit to the company!

Amanda was amazing! OMG what a credit to the company she is absolutely wonderful and goes above and beyond for every customer!

She is so pure and down to earth and a whole vibe! loved our experience there today and I will now always come back just to be served by her.

She was so happy and chatty and made the effort to know you and your tastes nothing was too much!

Every credit to her! Thank you so much Amanda we hope you get that holiday you so rightly deserve! x

April 19, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your kind words! We are so happy to hear that you had such a wonderful experience. We are incredibly proud of our team and their commitment to providing exceptional customer service. We will be sure to share your feedback with them.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Belle was so helpful and kind

Belle was so helpful and kind. She took the time to talk me through everything. She's super knowledgeable and I now have the perfect fragrance, thanks to Belle! If you want helpful service and kindness and knowledge Belle is brilliant! Great perfume range at affordable prices.

April 5, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Great service

Donna was fantastic in helping me decide which aftershave to go for , was so helpful .Once I explained it was a present for my grandson she then explained it could be wrapped with his name and age for birthday.

April 11, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I visited The Perfume Shop in Blackpool…

I visited The Perfume Shop in Blackpool and had a lovely experience! The staff were so friendly and helpful. I bought Narciso Rodriguez For Her, which smells absolutely beautiful—elegant, feminine, and long-lasting. The presentation was perfect and I really appreciated the great customer service. I’ll definitely come back again. Highly recommend this store!

March 31, 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your wonderful review and for taking the time to share your positive experience at our Blackpool store. We're thrilled to hear that you enjoyed your visit and found the perfect fragrance in Narciso Rodriguez For Her. It's fantastic to know that our staff provided you with such exceptional customer service and that you were pleased with the presentation. We appreciate your recommendation and look forward to welcoming you back to our store soon.

Best wishes,
Jasmyn

Rated 5 out of 5 stars

HOUNDS HILL

HOUNDS HILL , BLACKPOOL . Looked after by Amanda very helpful with a good sense of humour thrown in . Tried the Aramni Acqua di Gio but Amanda and I agreed was lacking in body against my Skin ! After a few helpful suggestions and testers ,Plumped for Azzarao Wanted [ Black ]

March 31, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

We appreciate you taking the time to share your experience. It sounds like you had a positive encounter with Amanda, and we're glad she was able to help you find the perfect fragrance. We strive to provide our customers with a personalised and enjoyable shopping experience.

Best regards,
Jasmyn

Rated 5 out of 5 stars

Amazing helpful staff

Amazing helpful staff
Tracey was super

March 28, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your kind words and positive feedback. We're delighted to hear that you had a great experience and that our staff was helpful.

Best wishes,
Jasmyn

Rated 5 out of 5 stars

I had a fantastic experience at The…

I had a fantastic experience at The Perfume Shop in Blackpool Houndshill. The customer service was outstanding—the advisor Donna was incredibly knowledgeable, helpful, and friendly, making the shopping experience smooth and enjoyable. They took the time to guide me through different options, and their expertise helped me choose the perfect fragrance.

I purchased Boss The Scent Elixir, and I couldn't be happier with my choice! Highly recommend this store for anyone looking for top-tier service and quality products.

Will definitely be returning!

February 28, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you had such a fantastic time at our Blackpool Houndshill store.

It's wonderful to know that our advisor Donna provided you with such exceptional service. Her dedication to understanding your preferences and guiding you toward the perfect fragrance is truly commendable. We strive to create a welcoming and enjoyable shopping environment for all our customers and Donna's commitment to customer service exemplifies our values. We hope to see you again soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Getting offered a personalised…

Getting offered a personalised sentimental ribbon, I wouldn’t have thought about it for my mrs birthday, thank you Annie great experience!

March 26, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Very helpful nothing to much trouble .

Very helpful nothing to much trouble .

March 12, 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Lovely perfume

Fast delivery well packaged

March 17, 2025
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

The assistant Donna was very helpful

The assistant Donna was very helpful, lovely experience choosing the right perfume 😊

March 21, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Had the best experience ever payden…

Had the best experience ever payden couldn't do enough.
See you next year

March 21, 2025
Unprompted review
The Perfume Shop - Blackpool 61 logo

Reply from The Perfume Shop - Blackpool 61

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

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