Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... See more
Location
Switch locationKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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See what reviewers are saying
We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... See more
Company replied
Friendly sales assistant who helped me exchange a perfume.
Company replied
Tracey was beyond helpful, some of the best customer experience I’ve ever had. I came in really unsure about what it is I wanted and I left reassured and made a purchase. Excellent; will be back again... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
4.9
Excellent
240 reviews
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Donna made our experience brilliant
Donna made our experience brilliant.
So polite and very helpful. We will definitely be returning.
Thank you so much Donna.
October 20, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Wvery very caringhen you are in the shop the staff are…
When you are in the shop the staff are more than happy to help,when you order on line very fast delivery,very good value for money,l will say that you get very good value for money,I highly recommend this company
October 13, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Customer service
leigha was absolutely amazing , she was so kind and helpful made my day !
October 10, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
leighah was great good customer service…
leighah was great good customer service and great to talk to xx
October 10, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Just been served by Tracy as a man i…
Just been served by Tracy as a man i didn't know what to get as a bday present for wife she helped and even wrapped it up thank you very much nice and polite will be back again
October 4, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Excellent customer service I…
Was really pleased with the discount I received today. Happy birthday present for my son as me the happy customer, Tracey who served me did a brilliant gift service too. Highly recommend the Blackpool store.
September 19, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Been dealing with you online and store…
Been dealing with you online and store shop. For 10 years plus found staff in store very helpful and on line service is excellent think you score 10/10 all round service thank you
September 3, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Excellent staff
September 2, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your lovely review!
The Perfume Shop
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent service, great choice
Excellent service from Magda who was patient and informative.
August 29, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Annie seems to be the best Customer…
Annie seems to be the best Customer Service attendant
She have the best customer service I’ve ever seen. Great personality with a beautiful smile through out my time with her.
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Reply from The Perfume Shop - Blackpool 61
Hi,
Thank you for your feedback!
The Perfume Shop
I called into the shop asking for a…
I called into the shop asking for a item they unfortunately didn't have in stock.
I ordered it on Saturday afternoon and it was delivered Monday midday.
What better service could you wish for?
August 3, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
My visit here was nothing less than…
My visit here was nothing less than perfect! I was served by Donna, her customer service was second to none. I would pay just for the experience! She was kind, caring and extremely helpful! I have zero knowledge about perfumes and she managed to identify them with only an explanation of the bottle!!! Would 100% would reccomend
August 7, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Thank you Tracey & her team in…
Thank you Tracey & her team in Blackpool Houndshill for their fabulous customer service today - very much appreciated!
August 2, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Tracey was wonderful and so helpful !!
Tracey was wonderful and so helpful !!
August 2, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
We visited the perfume shop today in…
We visited the perfume shop today in Blackpool and was served by a lovely lady called Tracey. She was very helpful, excellent customer service skills and is a credit to your company. Will definitely be visiting again in the near future
July 28, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
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