The Perfume Shop - Bluewater 59 Reviews 

260
TrustScore 5 out of 5

5.0

UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB


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Rated 5 out of 5 stars

Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... See more

Company replied

Rated 5 out of 5 stars

Myself and my 7 years old son visited the Perfume Shop Bluewater to collect an order. It was so lovely with the exceptional customer service that we received by Mia. She's very professional and cool,... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience at The Perfume Shop in Bluewater, thanks to Siobhan. From the moment we walked in, she was incredibly friendly, knowledgeable, and couldn’t have been more helpful. Sh... See more

Company replied

Rated 5 out of 5 stars

Kelly at the Bluewater store very kindly helped us select out our his and hers fragrance's for our wedding day. Great advice given and we received their wedding bundle bag with a personalised ribbon w... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

260 reviews

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5.0

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(260)

34,115 reviews in the last 12 months

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Rated 5 out of 5 stars

Best service received

Big shout out to Naheed at the perfume shop. She served me today with a big smile and introduced me to the some amazing fragrances as I was struggling to find a perfect gift for my dear friend and Naheed (the lovely lady )helped me to choose the best gift. Much appreciated. Will be visiting again soon!!Thank you Naheed x

November 5, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Very friendly staff member helped my…

Very friendly staff member helped my mum and dad with choosing the right scent for them.
Barbara was so lovely and patient, she advised us of all special offers.
Id defiantely come back and get Barbara's help again

November 4, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Went into the store looking for a…specific item

Went into the store looking for a specific brand, was approached by Barbara one of the nicest assistants l have come across, she not only found the item l was looking for but she had it gift wrapped in the nicest possible way.

November 3, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Princess was absolutely fantastic-…

Princess was absolutely fantastic- helped me understand the different fragrance’s under the ISL brand and guided me on aromas. Warm and friendly and extremely helpful- fantastic sales woman

November 1, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Elizabeth was so lovely and was so nice…

Elizabeth was so lovely and was so nice helpful

October 31, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Elizabeth was fantastic… great advice…

Elizabeth was fantastic… great advice and helped myself and son. 5 ⭐

October 31, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Outstanding service

I’ve always gone elsewhere for my perfume but I wondered in and was served by Barbara who was so helpful and her customer service, care and attention was just outstanding. Nothing was ever too much and she did everything to help me and my mum find the perfect fragrance, whilst we didn’t purchase anything as we found the item cheaper elsewhere, she was absolutely brilliant and will be sure to pop in again.

October 25, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Excellent customer service by Barbara

Excellent customer service by Barbara. Fantastic collection and value for money

October 25, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Barbara was fantastic again

Barbara was fantastic again! Highly recommended! Friendly staff, Barbara was brilliant!

October 25, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Lovely Experience at Bluewater

Barbara at the Bluewater shop is very sweet and helpful. Found myself wanting to buy more 😍. Keep on shining, Barbara

October 24, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Elizabeth was amazing today at the…

Elizabeth was amazing today at the Bluewater shop. She gave great advice, was very patient and helpful. Lovely personality and helped us get all that we need. X

October 24, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Barbara was so helpful went above and…

Barbara was so helpful went above and beyond such a lovely lady a credit to your store

October 22, 2025
Unprompted review
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Reply from The Perfume Shop - Bluewater 59

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Tomi at the Bluewater store was very…

Tomi at the Bluewater store was very helpful. She guided me through the choice of picking three bottles instead of none. I only wanted to have a look but the way she handled the sale was exceptional.

October 15, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Barbara was very helpful today when we…

Barbara was very helpful today when we needed to buy a few different aftershaves for our sons birthday , very personable and would highly recommend this store and this lady , we’ve offered birthday wrapping , which does safe us a job , very satisfied customers

October 15, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

I was served by an amazing girl called…

I was served by an amazing girl called Barbara at your bluewater branch. Very helpful and conscientious. I was so impressed I thought I had just come out of Harrods. Exquisite!

October 13, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Hameedah was so helpful and so much …

Hameedah was so helpful and so much knowledge

October 12, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Rated 5 out of 5 stars

Wonderful experience

Omario was a wonderful he assisted me whilst I had no experience in the fragrance area of shopping wonder atmosphere will come again

October 11, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Rated 5 out of 5 stars

Teejay was so kind and attentive

Teejay was so kind and attentive . I only spent £8.99 on a perfume and he did everything , wrapped it beautifully , put a bow on it , in a bag with red tissue in top. Helped me choose it . Fantastic customer service .

October 10, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your positive review! It's great to hear, we appreciate you.

Kind regards,
Sharain - The Perfume Shop.

Rated 5 out of 5 stars

Great experience!

Great experience. Great range of perfumes. Clean and tidy store. Well organised. Staff are extremely helpful and kind. Siena was especially great. She was patient and helped to find the right perfume for me.

October 3, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Excellent customer service

I just went into the Bluewater store was served by Barbara. She was very very helpful and honest and guided me on my purchase. I’m very grateful thank you.

October 3, 2025
Unprompted review
The Perfume Shop - Bluewater 59 logo

Reply from The Perfume Shop - Bluewater 59

Hi,

Thanks for a lovely review and thank you for shopping with us!

Kind regards,
Sharain - The Perfume Shop

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