Jade at The Perfume Shop was excellent. She offered good advice and her customer service was really professional. She gift wrapped the bottles for us as well as providing an excellent service
Company replied
Location
Switch locationUnit 15a, Ground Floor Mall, The Market Place, BL1 2AL BOLTON, GB
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See what reviewers are saying
I came in for a specific product that unfortunately wasn’t in stock, however this was no bother as ordering it into store was swift and hassle free. I ordered on a Saturday and it was available the fo... See more
Company replied
First time went to perfume shop,the lady in the shop was very nice and helpful. She was very kind and was giving good customer service.
Company replied
Brilliant service from start to finish, especially thanks to Jade Sharples. She made everything easy to understand, even for someone who isn’t super technical, and kept me fully informed throughout th... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 15a, Ground Floor Mall, The Market Place, BL1 2AL, BOLTON, United Kingdom
4.9
Excellent
98 reviews
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Sharon in the market place
Sharon in the market place was absolutely brilliant, professional and friendly and helped me choose a perfume for my friends birthday. I was also able to get a discount and free gift. Amazing service 10/10 all round :)
August 1, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
ALEENA
ALEENA, HAS BEEN MY BEST ASSISTANT IN CHOSEN PERFUME FOR I AND MY FAMILY.
July 23, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Birthday gift
Perfume arrived promptly however the tier 1 scented candle failed to arrive
June 16, 2025
Reply from The Perfume Shop - Bolton 188
Hi,
We appreciate your feedback and are sorry the candle didn't arrive. We'll investigate the missing item to ensure better service in the future.
The Perfume Shop
The easiest shop for a Father’s Day…
The easiest shop for a Father’s Day present. Shannon and Kacie has a smile on their face when I walked in and made my shopping experience quick, easy and pleasant. 10/10 for customer service!!! 🥳🥰💜
June 15, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Sharon served me at the Bolton market…
Sharon served me at the Bolton market place. Her customer service was amazing, she took her time helping me pick a perfume for my friends birthday.
June 9, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Very friendly & helpful staff
Very friendly & helpful staff , explained all the offers & lovely gift wrap for my friends birthday , thanks 😃
June 5, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
The shop in Bolton store is the best…
The shop in Bolton store is the best place to buy a perfume it has all the latest fragrances and the stall are fantastic.
May 27, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Latest purchases
Always get my fragrances from the perfume shop always fantastic service whether it's in store or online fantastic deals and always reliable x
May 16, 2025
Reply from The Perfume Shop - Bolton 188
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
We were shopping for perfume options…
We were shopping for perfume options without an exact idea in mind and we found that the customer assistance there was truly superb, they took their time with every single fragrance and even gave their honest opinion where needed, truly helpful, this time we would like to thank Kacie for all her help
May 18, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Thank you for your positive review!
The Perfume Shop.
Reply from The Perfume Shop - Bolton 188
Thank you for your positive review!
The Perfume Shop.
Very helpful in this store
Very helpful in this store, Sharon was great! Definitely recommend this branch
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Thank you for your positive review!
The Perfume Shop.
Great experience
Great experience, the ladies in the shop were super friendly and nothing was too much trouble
May 5, 2025
Reply from The Perfume Shop - Bolton 188
Thank you for your positive review!
The Perfume Shop.
Bolton market place r.e kacie
Kacie at the Bolton store was so efficient , she listened so well and served me with such care and dignity - i would highly recommend x
May 9, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Thank you for your positive review!
The Perfume Shop.
Great service
Excellent service here from Aleena at the Bolton store.
April 21, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amelia at the Bolton store is a good…
Amelia at the Bolton store is a good employee, I don't speak very good English but she is always patient and understands me
April 15, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Staff!
The staff are amazing and are super kind. Always looking to make sure we leave super satisfied. I have been a regular customer for a few years now and I have never ever had a bad experience with them.
Thank you so much guys!!
April 14, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Brilliant customer service
Brilliant customer service. Was served by Alina who helped with all my perfume needs!! Very organised and recommended amazing perfumes for me.
April 10, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hello,
Thank you for your wonderful review! We're thrilled to hear you had a positive experience and that you were impressed with the service you received. We strive to provide excellent customer service and are delighted that you found our staff to be helpful and knowledgeable. We appreciate your feedback and hope to see you again soon!
Kind regards,
Jasmyn
Lovely staff at the Bolton branch we…
Lovely staff at the Bolton branch we came in for a few birthday presents and came out very satisfied I had my presents wrapped with a personalise ribbon definitely worth the money & free samples. Thank you Jo & Sharon , definitely would come to the store again .
April 8, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hello,
Thank you for your kind words! We're so happy to hear you had a positive experience at our Bolton branch. It's wonderful to know you were able to find the perfect birthday presents and that you enjoyed the personalised ribbon wrapping service. We appreciate your feedback and are glad you had such a great experience with our team.
Kind regards,
Jasmyn
I was served by Aleena at the Bolton…
I was served by Aleena at the Bolton store loved the service
April 8, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hello,
We're so glad to hear you had a positive experience at our Bolton store. Aleena is a valued member of our team and we're thrilled you enjoyed her service. We appreciate your kind words and hope to see you again soon.
Kind regards,
Jasmyn
I was served by Aleena and Sharon
I was served by Aleena and Sharon
Definitely coming back
April 8, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hello,
We're so glad to hear you had such a positive experience with Aleena and Sharon in our Bolton store! We really appreciate your kind words and can't wait to see you again soon!
Many thanks,
Jasmyn
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