Jade at The Perfume Shop was excellent. She offered good advice and her customer service was really professional. She gift wrapped the bottles for us as well as providing an excellent service
Company replied
Location
Switch locationUnit 15a, Ground Floor Mall, The Market Place, BL1 2AL BOLTON, GB
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I came in for a specific product that unfortunately wasn’t in stock, however this was no bother as ordering it into store was swift and hassle free. I ordered on a Saturday and it was available the fo... See more
Company replied
First time went to perfume shop,the lady in the shop was very nice and helpful. She was very kind and was giving good customer service.
Company replied
Brilliant service from start to finish, especially thanks to Jade Sharples. She made everything easy to understand, even for someone who isn’t super technical, and kept me fully informed throughout th... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 15a, Ground Floor Mall, The Market Place, BL1 2AL, BOLTON, United Kingdom
4.9
Excellent
98 reviews
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Came into store had a good experience
Came into store had a good experience, Josh one of the staff was very helpful and helped me find what I wanted.
April 5, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hello,
We're thrilled to hear you had a positive experience in our store. It's wonderful to know that our staff member was able to assist you in finding what you needed. We strive to provide excellent customer service and appreciate your kind words.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Bolton 188
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
I was served by Aleena and Sharon at…
I was served by Aleena and Sharon at the Bolton store, and they were so helpful and patient with me, as I was so confused on the choice to make. They assisted me in making a good choice, patiently giving me enough time to make a decision. Great team!
April 3, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hello,
We are so happy to hear about your positive experience at our Bolton store. It's wonderful to know that Aleena and Sharon were able to provide you with the assistance you needed. We strive to create a welcoming and helpful environment for all our customers and we're glad they were able to make your shopping experience enjoyable.
Kind regards,
Jasmyn
I was in the Bolton store today and…
I was in the Bolton store today and Sharron was a big help, she knew exactly what I was looking for and was very friendly
March 26, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Staff were amazing
Staff were amazing. Got my perfume around the estimated time for delivery aswell.
March 20, 2025
Reply from The Perfume Shop - Bolton 188
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Delivered within one day.
Ordered perfume in store to be delivered to my address. The staff where polite and knowledgeable. The perfume was delivered within one day of purchase.
March 6, 2025
Reply from The Perfume Shop - Bolton 188
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Staff professional friendly very…
Staff professional friendly very welcoming gave me everything I asked for at the Bolton store market place
February 1, 2025
Unprompted review
Reply from The Perfume Shop - Bolton 188
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Hi i got my very quick n the packaging…
Hi i got my very quick n the packaging was brilliant thank you x
December 31, 2024
Great products and gift sets-good value…
Great products and gift sets-good value for money
December 8, 2024
I always buy from the perfume shop…
I always buy from the perfume shop either online or in store, the products r always packaged well, the shop is always tidy n clean, staff r so nice & welcoming, online it’s easy 2 shop 4 wat u want & u get ideas of other things that can accompany ur items, delivery was quite fast, the quality of products always great & also fantastic prices, I highly recommend
December 9, 2024
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