Came in wanting a summer fragrance. Satty was fantastic, patient and really knowledgeable! Always a pleasure being able to speak to someone who is as passionate about frags as I am. Shout out to t... See more
Company replied
Unit 27, Charles Street Mall, The Broadway Centre, BD1 1US BRADFORD, GB
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Came in wanting a summer fragrance. Satty was fantastic, patient and really knowledgeable! Always a pleasure being able to speak to someone who is as passionate about frags as I am. Shout out to t... See more
Company replied
I went in trying to buy a gift for my boyfriends birthday but I was completely unsure where to even start, a lovely woman called Donna came over to help me, showing me various perfumes and letting me... See more
Company replied
I spoke to Donna before coming down, and she explained the process for gift wrapping after purchase along with some recommendations. I went down to the Broadway shop and the team were ace. Donna, Evie... See more
Company replied
The in-store service is excellent, but the online ordering process could be improved. The website seems somewhat complicated and could benefit from a redesign. Many items are advertised with free gi... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 27, Charles Street Mall, The Broadway Centre, BD1 1US, BRADFORD, United Kingdom
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Amazing with discounts and you have the most friendly and helpful staff at the Broadway branch in Bradford,especially Sati she makes you feel like she has all the time for you. She's amazing.

Reply from The Perfume Shop - Bradford Broadway 327
Dealt with Tia at Broadway Bradford today she was very helpful in helping me choose a perfume for my friend whos birthday it is today. Will definitely come back thank you

Reply from The Perfume Shop - Bradford Broadway 327
Danielle was a very helpful person

Reply from The Perfume Shop - Bradford Broadway 327
Outstanding service from Tia at The Broadway in Bradford. She demonstrated excellent product knowledge, professionalism, and a genuine passion for helping us find the perfect scents.

Reply from The Perfume Shop - Bradford Broadway 327
I had an amazing experience with Satty at the Bradford Broadway branch who went above and beyond to accommodate my needs. Absolutely smashing customer service will definitely be visiting this branch again! Also got a a free gift on my birthday due to the perfume shop 10th anniversary so excited to try!

Reply from The Perfume Shop - Bradford Broadway 327
Satty gave the best customer service!! We were a bit clueless about what to get our son's girlfriend but Satty gave great guidance, found us a great deal, and the scent is lovely and went down very well!! She even gift wrapped the perfume for us! Satty made it clear that giving top customer service is her top priority and we really appreciate it!! We'll definitely be back next time we're looking for a scent. Thanks Satty!

Reply from The Perfume Shop - Bradford Broadway 327

Reply from The Perfume Shop - Bradford Broadway 327
The in-store service is excellent, but the online ordering process could be improved. The website seems somewhat complicated and could benefit from a redesign. Many items are advertised with free gifts, but it is difficult to view them, or they are unavailable, which isn't great.
In the store, samples are not readily available unless a purchase is made or one is a member of the club.

Reply from The Perfume Shop - Bradford Broadway 327

Reply from The Perfume Shop - Bradford Broadway 327
Olivia was really helpful, and pleasant :) 10/10

Reply from The Perfume Shop - Bradford Broadway 327
Olivia was great with her service! Made sure I could smell everything I wanted :)

Reply from The Perfume Shop - Bradford Broadway 327
Always helpful, friendly staff in store, quick delivery and some great offers on perfumes and sftershaves

Reply from The Perfume Shop - Bradford Broadway 327
Great experience within store today Olivia was very helpful with choosing the perfect scent much appreciated keep up the hard work.

Reply from The Perfume Shop - Bradford Broadway 327
I was served by Olivia & she made the whole process so easygoing. She was very welcoming and gave some really good advice on what perfumes to go for. She really made the experience! :)

Reply from The Perfume Shop - Bradford Broadway 327
I came here today to look for a new, earthy (tree) scent but I didn’t know where to look after getting the same aftershave for years. I was given a warm welcome by Satty and was helped by Tia. They were very patient with me finding an aftershave I really liked. Tia gave me some samples to walk away with too! Thank you Satty and Tia for the amazing service!

Reply from The Perfume Shop - Bradford Broadway 327
Was served by Tia and Satty who were absolutely lovely! They both went above and beyond to help find the right perfume! Definitely both knowledgeable and were so kind. Slay xo

Reply from The Perfume Shop - Bradford Broadway 327
Tia at broadway bradford helped me massively i didnt know what i wanted and she was happy to help me, walked away happy with the perfect gift for my friend

Reply from The Perfume Shop - Bradford Broadway 327
Satty was very helpful, patient and reasonable in the transaction.
I ended up spending 3x the intended amount/purchase due to the pleasant and positive experience.
Thank you for the products, advice and excellent experience.

Reply from The Perfume Shop - Bradford Broadway 327
Tia from Bradford broadway was really helpful and kind. It was the easiest and best experience I’ve had.

Reply from The Perfume Shop - Bradford Broadway 327
A very good excellent customer services by tia!!!

Reply from The Perfume Shop - Bradford Broadway 327
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