Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... See more
Company replied
Location
Switch locationUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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See what reviewers are saying
Amber was the lady serving. She greeted us and was very polite and welcoming. We even came out with more than we wanted due to ambers and sams promotional skills as we them was undecided due to there... See more
Company replied
Lovely experience today. Unfortunately the perfume I wanted which was recommended to me by Amber had sold out but she helped me to order it to be delivered to my home! She was very friendly and helpfu... See more
Company replied
Very lovely customer service would come and shop again Sindy was very helpful.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, United Kingdom
4.9
Excellent
250 reviews
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Was very quick Service
Was very quick Service, Amber was very professional and helpful with her service, especially with it being my first time coming into the store, will certainly be back!
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Fantastic customer service!!
Fantastic customer service!!! Kellie was very helpful and assisted me with picking out my groomsmen scent for my wedding day.
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Jo was very helpful with my shopping…
Jo was very helpful with my shopping experience
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Jo was very accommodating and helpful…
Jo was very accommodating and helpful when we came into store , very pleased with the service! If you need assistance in finding a new perfume , come and see Jo
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Amazing service from kellie and amber…
Amazing service from kellie and amber thank you
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Lovely lady very helpful xx
Lovely lady very helpful xx
Would recommend amber to anyone
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Amber was AMAZING
Amber was super helpful! We came in specifically looking for a fragrance and she sorted us right out, would definitely return!!
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Amber was absolutely fabulous
Amber was absolutely fabulous! Found exactly what we wanted, she really is a credit to The Perfume Shop!
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Amber was very helpful with my purchase…
Amber was very helpful with my purchase today
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Amber was really helpful in suggesting…
Amber was really helpful in suggesting which cologne I should get.
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Amber went above and beyond!
Amber went above and beyond!! Fantastic service !! 5 star!!
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Amber served us today and assured us…
Amber served us today and assured us very well, very knowledgeable of the current brands, deals and saved me money which is always a big factor for me.
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Amber was very helpful in finding a…
Amber was very helpful in finding a fragrance for me during my visit, nothing was a problem!
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Exceptional service from Amber who…
Exceptional service from Amber who patiently assisted us in picking a fragrance. Would recommend - thank you for your help.
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Racheal was so great today
Racheal was so great today, don’t know what I would have done without her.
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Staff were great
Staff were great. Helen was amazing and very helpful : )
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
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