Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... See more
Company replied
Location
Switch locationUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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Amber was the lady serving. She greeted us and was very polite and welcoming. We even came out with more than we wanted due to ambers and sams promotional skills as we them was undecided due to there... See more
Company replied
Lovely experience today. Unfortunately the perfume I wanted which was recommended to me by Amber had sold out but she helped me to order it to be delivered to my home! She was very friendly and helpfu... See more
Company replied
Very lovely customer service would come and shop again Sindy was very helpful.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, United Kingdom
4.9
Excellent
250 reviews
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Amber was delightful 🥰🥰🥰
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Ria was very welcoming and helpful
Ria was very welcoming and helpful. A very pleasant experience
July 26, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Had a great shopping experience
Had a great shopping experience, they were so helpful
July 24, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Sindy at braintree was amazing
Sindy at braintree was amazing! Very helpful and knowledgeable. Will defo be back!
July 22, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Buying from the Perfume Shop could not…
Buying from the Perfume Shop could not be easier.
Very good service.
July 7, 2025
Reply from The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Great knowledge helped really well…
Great knowledge helped really well explained products well
Kyanite really helpful
July 11, 2025
Unprompted review
Kyan was amazing and so helpful today…
Kyan was amazing and so helpful today in store! Thankyou so much for your help
July 11, 2025
Unprompted review
Excellent experience at perfume shop…
Excellent experience at perfume shop after long time. Thanks to Manager name Sam. Will visit again to buy gift sets
July 9, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Amazing service coming here since 2019 and specially Sam dealing is great
Amazing service
July 9, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Sindy was extremely helpful
Sindy was extremely helpful. Definitely recommend
July 8, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
Sindy eas very professional and patient…
Sindy eas very professional and patient took her time while qe ahoppes
July 8, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Kellie was very patient with us and…
Kellie was very patient with us and worked very hard to get us the perfect perfume.
July 5, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thank you for your review!
The Perfume Shop
Summer was helpful and gave great…
Summer was helpful and gave great service
July 5, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thank you for your review!
The Perfume Shop
Kian was amazing and so helpful with…
Kian was amazing and so helpful with our purchase, he managed to sell us the bigger size and we was very impressed with the free gift too!
July 4, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Great staff and great discounts
Amber was extremely helpful and welcoming since I walked in and there was great discounts for a perfume what is usually £130 down to £87!!
July 4, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Excellent Kyan was very helpful!
July 4, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Great experience has lots of varieties…
Great experience has lots of varieties of perfume to choose from with discounts xx highly recommend . Seller is very helpful too. Kyan
July 4, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
Enjoy!
The Perfume Shop
Great staff and great service
Great staff and great service, Kyan is very helpful and knowledgeable
July 4, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
Enjoy!
The Perfume Shop
Sindy great Customer service
Sindy great Customer service, gave Great suggestions. Very helpful
July 3, 2025
Unprompted review
Reply from The Perfume Shop - Braintree 144
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
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