The Perfume Shop - Bristol 229 Reviews 

83
TrustScore 4.5 out of 5

4.6

Cabots Circus, Unit K14, George White Street, BS1 3BA BRISTOL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous throug... See more

Company replied

Rated 5 out of 5 stars

The ladies that served us were chatty and happy, great customer service, they didn't have what we ordered in stock so made arrangements to deliver. Was a delightful shopping experience.

Company replied

Rated 5 out of 5 stars

I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes... See more

Company replied

Rated 5 out of 5 stars

Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left w... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Cabots Circus, Unit K14, George White Street, BS1 3BA, BRISTOL, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.6

All reviews

(83)

34,115 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and very reliable

Great service and very reliable. Appreciate the quick service.

June 27, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Lou was very helpful with finding the…

Lou was very helpful with finding the perfect fragrance for me in Cabot circus

June 13, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Lou was very kind and considerate

Lou was very kind and considerate! very helpful towards us in Cabot circus!

June 13, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Lovely staff!

I went to the Cabot store for a return and a new fragrance. The staff were extremely helpful and helped me find a new perfume to replace my previous fragrance which had been discontinued. They were also really helpful and helped me to return another item. Shout out to Lou, Emily and Kacey for being so great! Highly recommend this store 😁

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Lou was absolutely amazing at cabbot…

Lou was absolutely amazing at cabbot circus! She was so helpful and chatty! Would definitely go back!

May 28, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Brunne was amazing and so helpful and…

Brunne was amazing and so helpful and so friendly and nice to chat to and gave u very good opinions on different colognes/scents and i got a tester bottle thanks to her saying about them I give her 5 stars

May 28, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Before I went to shops and your staff…

Before I went to shops and your staff very helpful and I know with they help me to choose which and I got online this time and. I will keep going to shop

May 23, 2025
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

HI,

Thank you so much for your positive review!

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Visited the Cabot Circus store in…

Visited the Cabot Circus store in Bristol, where Renee was very friendly, professional and helpful, guiding me to purchase Carolina Herrera Bad Boy Cobalt Elixir Eau de Parfum. Renee was excellent, the way retail should be...engaging, chatty, helping with ideas and suggestions. Great experience, thank you.

May 24, 2025
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Very welcoming and informative staff

Very welcoming and informative staff. I was made to feel like a valued customer. I’ve shopped in this branch many times before and would like to thank Paige,Kacey,Clodah and Renee for a friendly feeling shop.
Adrian

May 17, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Paige from Cabot Circus was brilliant

Paige from Cabot Circus was really helpful and gave such valuable advice that guided me towards the right perfume for me.

May 12, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank your for your 5* review, we appreciate you!

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Best Experience with Lou & Orion!

I had such a great service at the Broadmead store. Lou & Orion were so pleasant and helped me get my gift wrapped and sorted. Would definitely be coming back.

April 23, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Went in today to get a perfume for the…

Went in today to get a perfume for the other half. I was served by Lewis and he provided an excellent service. He wrapped my present for me and offered the personalised ribbon for a nicer touch. He was brilliant throughout the entire transaction. Definitely should hire more Lewis’

April 22, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

What a lovely experience we had at this…

What a lovely experience we had at this shop,lou,Lacey and Lewis where so helpful and friendly and as always Lou found the perfect perfume for me today .

April 9, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hello,

We are so happy to hear you had a lovely experience! It's wonderful to know that our team was able to help you find the perfect perfume. We appreciate your kind words about Lou, Lacey and Lewis. We strive to provide excellent customer service and we are thrilled that you enjoyed your visit.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Amazing staff…

What an amazing shop and staff especially lou who goes above and beyond every year we come back to her amazing xx

April 9, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hello,

Thank you so much for your kind words! We're thrilled to hear you had a positive experience and that you appreciate Lou's dedication. We're so grateful for your continued support and look forward to welcoming you back again soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Amazing staff

I just wanted to say a huge thank you to Louise and Clodah at The Perfume Shop in Cabot Circus, Bristol. They were both so lovely and unbelievably helpful during mine and my daughter’s visit. Their knowledge, patience, and genuine kindness. Nothing was too much trouble, and they went above and beyond to help me and my daughter find exactly what I was looking for. Customer service like this is rare these days—absolute stars! Thank you again, Louise and Clodah!

April 5, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hello,

Thank you so much for your kind words! We are thrilled to hear about your positive experience at our store. We are proud of our team and their commitment to providing excellent customer service. We are delighted to know that you and your daughter were able to find exactly what you were looking for with the help of our team members. We are grateful for your kind words about their knowledge, patience and genuine kindness. We hope to see you both again soon!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

What a great shopping experience.

What a great shopping experience.

Renee and Oman (sorry if I got it wrong) at the Bristol branch in Cabot were so helpful!! I was after a very specific thing which they efficiently helped me find.
Definitely coming back to the same branch.

April 4, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hello,

We're so glad to hear you had a positive shopping experience! It's wonderful to know that our team members were able to help you find exactly what you were looking for. We appreciate your kind words about Renee and Oman and we will be sure to pass your compliments along to them. We look forward to welcoming you back to our Bristol branch soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

The Perfume Shop - Cabot Circus, Bristol!

I went to this location not knowing exactly which "scent" I wanted other than one that would last once I sprayed it. I was greeted by Laura who couldn't have been more professional and understanding as we traweled through a number of scents until we settled on a Givenchy scent. To finish it was the most pleasant time I'd spent in a shop and shelling out nearly £100 - it was worth it!!!

April 4, 2025
Unprompted review
The Perfume Shop - Bristol 229 logo

Reply from The Perfume Shop - Bristol 229

Hello,

Thank you for your kind review! We are so happy to hear that you had a positive experience at our location. We strive to provide our customers with a welcoming and helpful environment and it sounds like Laura did a fantastic job in assisting you with finding the perfect scent. We appreciate you taking the time to share your experience.

Best wishes,
Jasmyn

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