Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous throug... See more
Company replied
Location
Switch locationCabots Circus, Unit K14, George White Street, BS1 3BA BRISTOL, GB
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See what reviewers are saying
The ladies that served us were chatty and happy, great customer service, they didn't have what we ordered in stock so made arrangements to deliver. Was a delightful shopping experience.
Company replied
I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes... See more
Company replied
Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left w... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Cabots Circus, Unit K14, George White Street, BS1 3BA, BRISTOL, United Kingdom
4.6
Excellent
83 reviews
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Outstanding Customer Service!
I had an amazing experience at The Perfume Shop in Cabot Circus. Renee was incredibly helpful, friendly, and knowledgeable. She took the time to understand my preferences and guided me in choosing the perfect fragrances. She also helped me set up my own account, making the whole process smooth and hassle-free. Her excellent customer service truly made my shopping experience enjoyable. Highly recommend both the store and Renée for anyone looking for the best fragrance advice!
March 29, 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your kind words! We are thrilled to hear about your positive experience at our store. We are proud of our team and their commitment to providing excellent customer service. We are delighted to know that you were able to find the perfect fragrance with the help of our team member. We hope you enjoy your new fragrance and look forward to welcoming you back soon!
Many thanks,
Jasmyn
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing customer service from Louise
Amazing customer service from Louise
March 19, 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Kacey and Laura went the extra mile…
Kacey and Laura went the extra mile with patience and kindness so I could please my wife. One of the best customer services I had in the perfume shop
March 12, 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Paige was absolutely phenomenal
Paige was absolutely phenomenal. Very helpful and lovely.
I will always come to this branch.
The perfume shop Bristol
March 11, 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The best customer service ever!
I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes to fragrances. They took the time to understand what I was looking for, guided me through different scents, and made sure I found the perfect one without any rush. Their friendly and knowledgeable service truly stood out. Also I appreciated the little extras like free samples and gift-wrapping. Excellent customer service—I’ll definitely be coming back! Thank you girls 😃
March 5, 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Mrs Maria
Mr Orion at the perfume shop Cabot circus Bristol made my experience great by making sure myself and my husband shop the right perfume.
March 3, 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Renee from Cabot Circus was brilliant
Renee from Cabot Circus was brilliant. I was in a dilemma of what to buy and she was very patient/helpful for me and also it was a pleasant service to go with the lovely smile aswell.
February 19, 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
It was well packed and I got two…
It was well packed and I got two samples 🎊🎊🎊. The Lancôme fragrance is a must have 😩😩😩
January 24, 2025
Elynah from Bristol Cabot Circus store…
Elynah from Bristol Cabot Circus store was absolutely brilliant. She helped me choose two new perfumes and was very approachable and friendly. She helped me choose and let me test a lot of different ones to make sure I was happy. I will definitely be coming back for more. Brilliant service. Thank you Elynah
January 31, 2025
Unprompted review
I just wanted to take a moment to thank…
I just wanted to take a moment to thank Elynah and Lou for there exceptional service today. They was so friendly, understanding, and genuinely eager to help me with my issue. It’s rare to come across someone so dedicated to ensuring customers feel valued
January 28, 2025
Unprompted review
very good and nice
January 3, 2025
Reply from The Perfume Shop - Bristol 229
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I had to do some last minute Christmas…
I had to do some last minute Christmas Shopping and found myself in the Perfume Shop (Cribbs Causeway, Bristol) because Harrods Beauty hadn’t opened. I am SO pleased to say that the service I received from the staff at The Perfume Shop was outstanding. Nicole was incredibly, helpful, knowledgeable and kind. She spent lots of time explaining everything to me and wrapped up my presents beautifully. I was completely frazzled when I entered the store and both members of staff had somehow created an atmosphere of calm. Nicole was a complete star, it was the best shopping experience I have ever had, Nicole deserves a medal or some sort of accolade. Thanks so much
December 19, 2024
Unprompted review
Nice perfume
December 1, 2024
Excellent
Been buying from the perfume shop for a while now. Great service and products.
November 29, 2024
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