Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... See more
Company replied
Location
Switch locationUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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I visited the Glasgow Buchanan Galleries store again. And was lucky enough to be served by Harvey again. He is just incredible. The perfume I went in for was out of stock, he checked for me and it’s... See more
Company replied
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
Company replied
Such a present experience in store today. Diane was super attentive and great at her job!
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, United Kingdom
4.9
Excellent
151 reviews
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Great customer service from Diane
Great customer service from Diane
September 6, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Fantastic experience
Fantastic experience. The service I got was impeccable-really friendly. I’m now set up with the perfume shop to get 10% off my fave brand and 15% in the month of my birthday…ideal!
September 6, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Great shopping exeperience
Linda and Niamh from the Perfume shop in Buchanan galleries were really helpful. Linda had great advise and showed exceptional expertise in helping me to find the perfect scent for my boy`s birthday. Definitely would recommend.
September 4, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Great customer service from Diane
Great customer service from Diane. She was lovely and very helpful and encouraging.
September 5, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Lovely shopping experience
I treated myself to my favourite perfume, Dior's Pure Poison at the Glasgow Buchanan shopping mall. The assistant Diane was lovely and even offered a very nice discount on the 100ml bottle. As I left I heard her being lovely to the next customer. I really appreciate good service and would definitely buy from this store again.
September 2, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
We appreciate your positive feedback regarding your experience at our Glasgow store. We are happy to hear that you received great service and a discount on your purchase. Thank you for shopping with us!
Jasmyn
The Perfume Shop
Fantastic services and advice from…
Fantastic services and advice from Diane was very helpful.
September 2, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The product I was looking for was due
The product I was looking for was due in with the shops delivery that was due that day . The lady Diane that served me today went out of her way to go through her delivery as quickly as she could for me even dealing with staff shortages Diane gave me 100% of her attention and went over and above with her customer service I’m so grateful to her for all her help.
Thank you Diane
September 1, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
We appreciate your fantastic review! We are so happy to hear about the positive experience you had and that our team member provided such great assistance. Thank you for your feedback.
Kind regards,
Jasmyn
The Perfume Shop
Helpful
Straight in Lauren helped both me and wife wasn’t pressured to buy and had a lovely friendly approach. Great job well done
August 31, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent Customer Service
Received excellent customer service from Lauren today. She was very helpful.
August 30, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Buchanan galleries store…
We were in the Buchanan galleries store today and were helped by Lauren. Cannot fault the service, really friendly and helpful
August 30, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lorraine has been really receptive and…
Lorraine has been really receptive and helpful regarding walking me through perfume sale and what to expect. Thank you, x
August 30, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Quality staff
Quality staff, great service. Linda was brilliant as usual. Huge thank you for Linda. I left with the perfect perfume ✨️
August 28, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Lovely Diane
The lovely Diane put up with me asking her about all the Boss aftershave and introduced me to the newest one that was just out of my price range but got my lovely aftershave with a lovely smile and great knowledge.
I am a customer service manager and The Perfume Shop is very lucky to have an employee that is just so naturally as good as Diane.
10/10
Thank you!
August 28, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
We appreciate your fantastic feedback! We are so glad to hear about your positive experience and that our team member's expertise enhanced your visit. Thank you for taking the time to share.
Jasmyn
The Perfume Shop
amazing customer service and super sweet
i am completely clueless when it comes to perfumes but harley and linda were so lovely helping me choose. harley gave such good recommendations and helped me find the perfect scent! (ps harley i am manifesting the perfect wolfcut for u)
August 26, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
We're glad you enjoyed your experience! It's wonderful to hear that our team members were so helpful in guiding you to find the perfect scent. Thank you for your kind words and the wolfcut manifestation!
Kind regards,
Jasmyn
The Perfume Shop
Amazing service
Absolutely the best place to buy fragrance
Harley was outstanding and I cannot wait to do all my Christmas shopping there and have it all gift wrapped too
August 22, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Harley was so helpful in the Glasgow…
Harley was so helpful in the Glasgow store, really happy with my purchase!
August 12, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great experience
Diane was great checked that the perfume was in stock it wasnt and then ordered it for me online. Very friendly and helpful would certainly buy from that branch again
August 2, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Staff made this experience great
Staff made this experience great. Diane was incredibly helpful, updating my points card, informing me of my eligible discounts and finding me a new fav perfume!
July 29, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great service from Harley buying gifts…
Great service from Harley buying gifts for a friend
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Excellent service
Naimh was really helpful and friendly. Ask for Naimh xx
July 26, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
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