Dianne was very friendly, charming, funny, knowledgeable, patient and professional. She helped me make the right choice of fragrance for my step-father's 60th birthday. The Sauvage Extrait was... See more
Company replied
Location
Switch locationUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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We had the best service from Diane and Linda at the Buchanan Galleries shop. They were extremely helpful and clearly knew their stuff! Great place to shop and we will definitely be back there. I ha... See more
Company replied
The website is so easy to navigate and the prices are reasonable. Delivery was your usual three days as most companies are and scent and deodorant where great value.
Company replied
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, United Kingdom
4.9
Excellent
160 reviews
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Great customer service lady was very…
Great customer service lady was very helpfully pleasant amber x
September 21, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Very fast and good service from amber
Very fast and good service from amber
September 20, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Phenomenal staff and experience
Linda was a brilliant help, knew exactly the kind of aftershave I was after and provided excellent customer service!
September 19, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Reply from The Perfume Shop - Buchanan 60
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
A great experience in Glasgow.
Diane was very friendly, professional and helpful. I also really liked the shop and it's got a lot of good aftershave.
September 13, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Lovely service
The ladie who service me was very helpful and so nice and not pushing and I would go back and recommend to people about the shop. Diane xxx
September 13, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Reply from The Perfume Shop - Buchanan 60
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Lynne in buchanan galleries perfume…
Lynne in buchanan galleries perfume shop was very helpful with me making my purchase brilliant member of staff
September 12, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Diane was absolutely fantastic!
Diane was absolutely fantastic!! Helped me with my order and also the loyalty card. Thank you ❤️
September 10, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Great customer service from Diane
Great customer service from Diane
September 6, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Fantastic experience
Fantastic experience. The service I got was impeccable-really friendly. I’m now set up with the perfume shop to get 10% off my fave brand and 15% in the month of my birthday…ideal!
September 6, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Great shopping exeperience
Linda and Niamh from the Perfume shop in Buchanan galleries were really helpful. Linda had great advise and showed exceptional expertise in helping me to find the perfect scent for my boy`s birthday. Definitely would recommend.
September 4, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Great customer service from Diane
Great customer service from Diane. She was lovely and very helpful and encouraging.
September 5, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Lovely shopping experience
I treated myself to my favourite perfume, Dior's Pure Poison at the Glasgow Buchanan shopping mall. The assistant Diane was lovely and even offered a very nice discount on the 100ml bottle. As I left I heard her being lovely to the next customer. I really appreciate good service and would definitely buy from this store again.
September 2, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
We appreciate your positive feedback regarding your experience at our Glasgow store. We are happy to hear that you received great service and a discount on your purchase. Thank you for shopping with us!
Jasmyn
The Perfume Shop
Fantastic services and advice from…
Fantastic services and advice from Diane was very helpful.
September 2, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The product I was looking for was due
The product I was looking for was due in with the shops delivery that was due that day . The lady Diane that served me today went out of her way to go through her delivery as quickly as she could for me even dealing with staff shortages Diane gave me 100% of her attention and went over and above with her customer service I’m so grateful to her for all her help.
Thank you Diane
September 1, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
We appreciate your fantastic review! We are so happy to hear about the positive experience you had and that our team member provided such great assistance. Thank you for your feedback.
Kind regards,
Jasmyn
The Perfume Shop
Helpful
Straight in Lauren helped both me and wife wasn’t pressured to buy and had a lovely friendly approach. Great job well done
August 31, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent Customer Service
Received excellent customer service from Lauren today. She was very helpful.
August 30, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Buchanan galleries store…
We were in the Buchanan galleries store today and were helped by Lauren. Cannot fault the service, really friendly and helpful
August 30, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lorraine has been really receptive and…
Lorraine has been really receptive and helpful regarding walking me through perfume sale and what to expect. Thank you, x
August 30, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
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