Aj is an absolute angel! She is sooo friendly and has a warm welcoming presence. Definitely makes a difference in the team and made my experience in the store feel so good! Thank you Aj
Company replied
c/o Superdrug, 13/17 Clumber Street, NG1 3ED NOTTINGHAM, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Aj is an absolute angel! She is sooo friendly and has a warm welcoming presence. Definitely makes a difference in the team and made my experience in the store feel so good! Thank you Aj
Company replied
I and my wife visited the perfume shop on Clumber Street, Nottingham to buy perfume gift sets for relatives whom we are visiting soon. We were welcomed and served by Laura who was really helpful and k... See more
Company replied
I had an amazing experience at The Perfume Shop on Clumber Street, all thanks to Molly. She was so friendly, patient, and really knowledgeable about all the different fragrances. I wasn’t sure what... See more
Company replied
Informative and chatty staff! Refreshing experience with personable team members, Liberty was great! I didn’t purchase anything and I didn’t feel pressured to either, a lovely chat about the propert... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
c/o Superdrug, 13/17 Clumber Street, NG1 3ED, NOTTINGHAM, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The experience has been really good through years and we appreciate what survice they give us especially liberty and laura give us really excellent company They aslo are polite and they are very nice person .

Reply from The Perfume Shop - Clumber Street Notts SD 519
The lady was so lovely and I had a really good purchasing experience.

Reply from The Perfume Shop - Clumber Street Notts SD 519
Laura was really helpful and polite we always have a good chat

Reply from The Perfume Shop - Clumber Street Notts SD 519
Loved LIBERTY she was knowledgeable, helpful knew just what I was looking for wouldshop with her AGAIN xxx

Reply from The Perfume Shop - Clumber Street Notts SD 519
I went to the Clumber Stret branch in Nottingham today and was served by a fantastic staff member named Laura. After a very quick overview of what I was looking for she delivered 5 different scents that covered the bases. She really knew her stuff. In fact, 3 were so on point that I struggled to decide. I will be going back next month for another... and possibly the month after. Laura was attentive, approachable and had great rapport. Not only did she understand my ask incredibly well, we had a good natter too. I hope she's serving when I go back.

Reply from The Perfume Shop - Clumber Street Notts SD 519
Staff was extremely friendly and helpful, Tamara was fantastic at providing her expertise and definitely knows how to tempt you into buying something you wasnt planning on buying in the first place.
Overall very happy and would recommend anyone to visit, especially as they provided the cheapest fragrances that I could find.

Reply from The Perfume Shop - Clumber Street Notts SD 519
Tamara was super friendly and annoyingly convincing! Very happy with my experience, got some insane deals and the staff were nothing short of amazing.

Reply from The Perfume Shop - Clumber Street Notts SD 519
The sales assistant,Liberty was very helpful. I knew what I wanted, but unfortunately, it wasn't in stock. She kindly offered to order it for me and, have it delivered to my home. It arrived the next day. Well done, great service.Marion Taylor.

Reply from The Perfume Shop - Clumber Street Notts SD 519
Marshall at The Perfume Shop was an absolute delight. He was kind, patient, and really listened to what I was looking for. Thanks to his help, I found a lovely new fragrance that suits me perfectly. It’s rare to get such genuine service these days—I’ll definitely be back!

Reply from The Perfume Shop - Clumber Street Notts SD 519
Had a really good experience at The Perfume Shop on Clumber Street in Nottingham. The staff were friendly and approachable, and Marshall, who served me, was particularly helpful. He made some great recommendations and took his time without being pushy. Overall, a pleasant visit.

Reply from The Perfume Shop - Clumber Street Notts SD 519
I was looking for an aftershave for my partner as the one he uses has been discontinued. Marshall at Clumber Street Nottingham branch was amazing. He knew just what I was after. Although they had never stocked the discontinued aftershave, he was able to find the notes in it and find ones they had that were similar. Amazing help and amazing customer service, Thank you :)

Reply from The Perfume Shop - Clumber Street Notts SD 519
Visited your store on clumber street today and was amazed by the service I received from the lovely staff member, Laura I think she was called. She was so helpful and helped me pick out the most beautiful fragrance for a special occasion I had coming up. I will definitely only be doing my perfume shopping from this store from now on Thanks so much Laura see you again soon

Reply from The Perfume Shop - Clumber Street Notts SD 519
After numeros testers, Tamara and the rest of the lovely shop assistants at the Clumber Street Nottingham branch pointed me in the direction of purchasing a bottle of,
MONTBLANC LEGEND RED EDP.
So i ended up with a proper, proper lush Aftershave (buy it you will not be disapointed).
Tamara
⭐️⭐️⭐️⭐️⭐️
Antd the rest of the lovely ladies ⭐️⭐️⭐️⭐️⭐️
Product
⭐️⭐️⭐️⭐️⭐️

Reply from The Perfume Shop - Clumber Street Notts SD 519
Visited store 0519 and saw Laura and Tamara
We bought lots of fragrance and enjoyed our visit
Great discount
Thank you

Reply from The Perfume Shop - Clumber Street Notts SD 519
I visited The Pefume Shop Clumber Street 519. Amazing service, helped with everything I asked for! Thanks to Tam & Becky☺️ Will definitely be going back next time I need some fragrance😊

Reply from The Perfume Shop - Clumber Street Notts SD 519
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.