The Perfume Shop - Cumbernauld 179 Reviews 

181
TrustScore 5 out of 5

4.9

Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB


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Rated 5 out of 5 stars

Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... See more

Rated 5 out of 5 stars

Janet in the the Cumbernauld store was very knowledgeable and not to mention patient with the number of aftershaves I tried. Leanne was super helpful too, you can tell they work well as a team. Maybe... See more

Rated 5 out of 5 stars

val could not have been more helpful helping me choose the perfect gift for my daughter can't thank her enough


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

35,889 reviews in the last 12 months

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Rated 5 out of 5 stars

Jackie was amazing

Jackie was amazing. She helped me get the aftershave i wanted and the best deal to get. She was very helpful and her customer service was amazing. Norma was also really helpful and helpful. Both ladies made the experience great

July 22, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

OOR JANET

janet went above and beyond herself. and my experience was made 10 times better. really helpful as i didn’t have a points card and helped my step by step set one up and show me how to put the card onto my phone. nicest saleswoman i’ve ever met

July 20, 2025
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Rated 5 out of 5 stars

Great customer service, Cumbernauld.

Both ladies (Norma and Jeanette)at the Cumbernauld store were very helpful and knowledgeable, Norma served me I ended up with my favourite after shave at nearly half price , a new Ralph Lauren bag for free and bought a small ladies perfume dispenser for my wife plus plenty of testers.I wasn’t even planning on buying aftershave today but now really glad I did.Thank you ladies , fantastic customer service.

July 15, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

Another 5 star experience served by the…

Another 5 star experience served by the lovely val nothing is too much 🩷🩷🩷🌈go here all the time for the lovely service

July 9, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

Rated 5 out of 5 stars

Val was amazing.

Val was amazing during our shopping visit. Brilliant knowledge and fantastic customer service! Thanks again Val!!

July 5, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful

July 5, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your review.

The Perfume Shop

Rated 5 out of 5 stars

Great service from Val today

Great service from Val today, so kind and helpful - thank you !

July 3, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your positive review. We appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Great service at Cumbernauld store

Great service at Cumbernauld store! Val was really helpful. Thank you!

June 23, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thank you for your 5* review. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

5 star

Janet was really helpful to get the best offer on the perfume I wanted. Always great service when I have previously shopped at this store.

June 19, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

It's great to hear of your 5* experience with us. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Janet have absolutely phenomenal and…

Janet have absolutely phenomenal and excellent service with customers. Really proud to visit Cumbernauld branch.
Really really happy. 🌺🌺

June 17, 2025
Unprompted review
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Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Val was great

Val was great , great asset to the company really easy to deal with especially when your a man and have no clue about women's perfume

June 16, 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Helpful service

Jackie was very helpful! Great, quick service. There was also a personalised gift wrap service!

June 11, 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Service with a smile and some ❤️

Visited this store several times and always found the staff extremely helpful. After my visit today I really felt the need to review. Jackie in store went above and beyond to help with my purchases and took the tine to wrap each gift beautifully. Always a pleasure to be served with a helpful friendly smile. Thanks Again 😊 Linda

June 5, 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Fame perfume

I went in today to get a bottle of Fame and Janet couldn’t have been more helpful, she was so kind and helpful and even helped me fill out my details for my perfume shop card and was showing me a fancy bottle of fame with a little fur coat. So cute! Janet was so chatty and happy throughout the whole transaction! Such a lovely lady! I’m so happy with my new bottle of perfume

June 2, 2025
Unprompted review
The Perfume Shop - Cumbernauld 179 logo

Reply from The Perfume Shop - Cumbernauld 179

Hi,

We're so happy to hear that you enjoyed your experience. It's wonderful to know that our team member was so helpful and kind during your visit while you were purchasing your perfume. We appreciate you taking the time to share your positive feedback!

The Perfume Shop

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