Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... See more
Location
Switch locationUnit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
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Janet in the the Cumbernauld store was very knowledgeable and not to mention patient with the number of aftershaves I tried. Leanne was super helpful too, you can tell they work well as a team. Maybe... See more
Lee Anne was very friendly and kind.
Company replied
val could not have been more helpful helping me choose the perfect gift for my daughter can't thank her enough
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, United Kingdom
4.9
Excellent
181 reviews
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Brilliant customer service from Val…
Brilliant customer service from Val choosing a gift for a friend. She offered to gift wrap and custom ribbon to make it even more special!
May 31, 2025
Unprompted review
Served by the wonderful Val nothing is…
Served by the wonderful Val nothing is too much trouble 1st class service went above and beyond for me as always
May 30, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service and advice from Janet
Great service and advice from Janet
Many thanks
May 30, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great service with lovely staff!
May 30, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Top service and products!We were served by a friendly and…
We were served by a friendly and knowledgeable colleague. We were able to sample the new Boss fragrance and went on to buy it along with our choice of an additional small bottle filled in store.We opted for gift wrapping and were most impressed with how this was done.Our choice of message was expertly printed on the ribbon.
May 29, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thanks for your review. It's great to hear about your 5* experience and thank you so much for shopping with The Perfume Shop.
Kind regards,
The Perfume Shop
Friendly staff member told me about a…
Friendly staff member told me about a great deal jean paul gaultier thanks Janet
May 29, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Very helpful and patient
Very helpful and patient, ladies know what they are doing and go back every couple months or so
May 28, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Outstanding!
Outstanding!
Ordered online, picked up minutes later, 3 lovely ladies (not sitting down) sorted it out quick smart. Superb!
May 23, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Lovely service
Lovely service, the ladies were very informative and attentive. Thank you again.
May 23, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Reply from The Perfume Shop - Cumbernauld 179
Thank you for your positive review!
The Perfume Shop.
Went in for a look and Janet and norma…
Went in for a look and Janet and norma helped me out very nice people
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Thank you for your positive review!
The Perfume Shop.
Fantastic staff
Fantastic staff, really know their stuff. Able to advise and recommend on lots
May 6, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Good people give me options to what I…
Good people give me options to what I like very lovely and recommend to all people
May 5, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
donna was fab she gave us loads of…
donna was fab she gave us loads of different perfumes to try!! thank you <3
May 2, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Jacqui was extremely helpful
Jacqui was extremely helpful, great service and very polite
May 2, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable. No rush. Beautiful presentation and gift wrapped
April 29, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Great staff and very helpful.
April 29, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great service from val goes over …
Great service from val goes over and above to help out definitely use again
April 28, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Staff are lovely helped me pick…
Staff are lovely helped me pick fabulous perfumes credit to company
April 26, 2025
Unprompted review
Reply from The Perfume Shop - Cumbernauld 179
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
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