Cwmbran store, Lisa & Ellie. Thank you so very much for giving me your time, empathy & genuine kindness. You didn’t just make a sale (I was purchasing it anyway). You went that extra mile (and then so... See more
Company replied
Location
Switch locationUnit 28, South Walk, Cwmbran Shopping Centre, N44 1PU CWMBRAN, GB
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See what reviewers are saying
CIAIRE - What a gem! This woman....phenomenal! Her knowledge and expertise made our shopping trip to buy myself a new perfume and aftershave for my husband so much fun. She used all her experience and... See more
Company replied
Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told... See more
Company replied
Popped into the Cwmbran store today to get a gift for my niece who has terminal cancer. The ladies were very helpful. Ellie Paula & Anya. 10/10 from me xx
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU, CWMBRAN, United Kingdom
4.8
Excellent
43 reviews
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Cwmbran store
Cwmbran store, Lisa & Ellie. Thank you so very much for giving me your time, empathy & genuine kindness. You didn’t just make a sale (I was purchasing it anyway). You went that extra mile (and then some). I left you both feeling buoyant, super-smiley and valued as your customer 🤗🤗
April 28, 2026
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
April 26, 2026
Reply from The Perfume Shop - Cwmbran 146
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped into the Cwmbran store today to…
Popped into the Cwmbran store today to get a gift for my niece who has terminal cancer.
The ladies were very helpful. Ellie Paula & Anya.
10/10 from me xx
April 17, 2026
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing price so pleased with purchase
January 30, 2026
Reply from The Perfume Shop - Cwmbran 146
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff in store and delivered on…
Helpful staff in store and delivered on time
December 16, 2025
Reply from The Perfume Shop - Cwmbran 146
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Went in the shop a lovely lady very…
Went in the shop a lovely lady very helpful please the all round service and delivery very quick
December 2, 2025
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent friendly and obliging staff
Excellent friendly and obliging staff, thank you!
November 13, 2025
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
I visited the Cwmbran store today
I visited the Cwmbran store today, served by the lovely Paula. Had a great experience, they were all so knowledgeable can’t wait to come again to sort Christmas shopping.
November 7, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I visited the Cwmbrân store today and…
I visited the Cwmbrân store today and Paula was amazing! Excellent customer service 💜
November 7, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
top class service
the perfume shop cwmbran. the ladies they are fantastic very helpful and knowledgeable. even remembering my personal preferences from previous visits. got exactly what I wanted . and because of the level of customer service it's the only branch I will go to
November 6, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
We're happy to hear that you had a fantastic experience with our team. It's great to know that their knowledge and helpfulness, along with remembering your preferences, ensured you got exactly what you wanted. Thank you for your positive feedback.
Sharain - The Perfume Shop
Impeccable service & super fast delivery 👌
I placed my order & received it the very next day.
October 22, 2025
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Was in and out in 10 mins with a new…
Was in and out in 10 mins with a new favourite perfume. Claire was very attentive and helped me find my scent. Definitely recommend if you’re struggling to find what suits you :)
October 25, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
CIAIRE- what an exceptionally knowledgeable and helpful lady!
CIAIRE - What a gem! This woman....phenomenal! Her knowledge and expertise made our shopping trip to buy myself a new perfume and aftershave for my husband so much fun. She used all her experience and honestly, it really was fun! We bought 6 bottles of perfume and aftershave and couldn't be happier! Thank you SO much for your help!
October 18, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Thankyou to Paula and the team in…
Thankyou to Paula and the team in Cwmbran for helping me choose my new favourite fragrance. Outstanding service
October 5, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Great shop!
Fantastic service from the staff at this shop! Very helpful and friendly, can't do enough for you. I would definitely recommend shopping here!
October 5, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Lovely helpful staff brought more than…
Lovely helpful staff brought more than needed as advisers are brilliant and couldn’t be helpful enough.so overall lovely polite ans so helpful
September 29, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Great
I always shop in the Cwmbran store. The team is always so helpful and always gives excellent customer service.
September 23, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
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