Always lovely staff who give you the attention you deserve. Great variety of perfumes at good prices. Also used their delivery service recently and that was super fast so can’t fault them!
Company replied
Location
Switch locationUnit 28, South Walk, Cwmbran Shopping Centre, N44 1PU CWMBRAN, GB
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See what reviewers are saying
Cwmbran store, Lisa & Ellie. Thank you so very much for giving me your time, empathy & genuine kindness. You didn’t just make a sale (I was purchasing it anyway). You went that extra mile (and then so... See more
Company replied
CIAIRE - What a gem! This woman....phenomenal! Her knowledge and expertise made our shopping trip to buy myself a new perfume and aftershave for my husband so much fun. She used all her experience and... See more
Company replied
Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU, CWMBRAN, United Kingdom
4.8
Excellent
46 reviews
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Great shop!
Fantastic service from the staff at this shop! Very helpful and friendly, can't do enough for you. I would definitely recommend shopping here!
October 5, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Lovely helpful staff brought more than…
Lovely helpful staff brought more than needed as advisers are brilliant and couldn’t be helpful enough.so overall lovely polite ans so helpful
September 29, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Great
I always shop in the Cwmbran store. The team is always so helpful and always gives excellent customer service.
September 23, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
My number one place to buy perfume
My number one place to buy perfume ! Whenever I go into store I receive the best service from everyone especially the manager Paula. Paula knows the sort of perfume’s I like and recommends any new ones that she thinks I will love. I feel like I have a personal service which is never rushed, staff are always polite and happy 😊
June 5, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Quick service
Quick service, excellent delivery time and good discount. Samsara is my favourite perfume of all time, did not disappoint.
June 10, 2025
Reply from The Perfume Shop - Cwmbran 146
Thank you so much for your review!
The Perfume Shop.
Anya is an asset
Anya helped me sample several fragrances for my husband. She was very patient and wrapped my choice beautifully. My husband was delighted. Thank you very much.
June 8, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I called in to the Cwmbrân store and…
I called in to the Cwmbrân store and was served by Lisa she was very helpful and patient with my grandad.
June 6, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hey,
Thanks for your review. I am happy to hear of your recent experience.
Kind regards,
Sharain
Always a great experience to shop in…
Always a great experience to shop in The Perfume shop in Cwmbran. All of the staff are really welcoming and the manager Paula is always super helpful when choosing a new fragrance. Always lots of choice and fab offers!
May 30, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Absolutely fabulous team in Cwmbran…
Absolutely fabulous team in Cwmbran Town store.
So very helpful and friendly.
Amazing staff.
June 4, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Fantastic the staff was very polite and…
Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told me next time is to buy in the store then you will receive your free gift
June 3, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
We appreciate your positive feedback regarding our staff's politeness and helpfulness. We're sorry you didn't receive the free gift because of the online order. We'll review this policy to ensure clarity for all our customers in the future. Thank you for bringing this to our attention.
The Perfume Shop
I went to the perfume shop in Cwmbrân…
I went to the perfume shop in Cwmbrân to purchase my favourite fragrance which was on offer and Paula the manager let me smell it and it had been put in their sale as well. I never have any complaints with the shop and the team in Cwmbrân always help me all the time
May 30, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Went to cwmbran store was served by…
Went to cwmbran store was served by Paula & maddie that helped me find the perfect fragrance
May 15, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
amazing experience
grace from cwmbran served me
incredibly helpful and patient with me
also gave me some recommendations
April 26, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great service
The girls in Cwmbran are always really helpful and friendly. They always give the best service whenever I am there 👍
April 16, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The ' Best ' Perfume Shop
I was approached straight away by one of the girls in store, everyone was so pleasant and had a big smile on their faces! So knowledgeable about the products and offered me gift wrap, personalised labels and made me feel very valued! Thank you, will definitely be coming back in to spend more 🤣❤️
April 15, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Served in cwmbran's perfume shop by…
Served in cwmbran's perfume shop by Lisa. Was a great experience, she took the time to find a fragrance that I would like. Overall experience was amazing !!! Defo be back !!
April 12, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Always use the Cwmbran store and the…
Always use the Cwmbran store and the girls are always helpful and give the best service. Can't fault them.
April 7, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Cwmbran 146
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Visited the Cwmbran Store the other…
Visited the Cwmbran Store the other day. I wasn’t sure what to buy but the sales assistant Claire was very knowledgeable and very patient with me, she was very helpful and polite and a pleasure to deal with. I ended up buying Daisy Wild and it is lovely.
January 24, 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
We're so glad to hear you had a positive experience at our Cwmbran store. It sounds like Claire provided excellent service, and we're thrilled you found a product you love. We appreciate your kind words and hope to see you again soon.
Kind regards,
Sharain
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