Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... See more
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Location
Switch locationSU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
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Was served by the lovely Tia. She was so knowledgeable and friendly and helped me straight away find the exact perfume I was looking for. Had such a wonderful experience with her, will definitely be... See more
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Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
Company replied
Hollie and Sam were really helpful, let me try multiple fragrances before buying for me and the wife. Great team, great pair.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, United Kingdom
4.9
Excellent
188 reviews
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Tracy and the other lady were great
Tracy and the other lady were great
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Went in to get a gift for my mother
Went in to get a gift for my mother and Diane was incredibly helpful in helping me choose what scent to get her very pleased with the service
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
I went into the shop looking for a…
I went into the shop looking for a Pacific perfume and the lady named Holly behind the counter was very helpful which made my purchase alot more easier i fount her very easy to talk to she listened well as i described the perfume i was after and she was very knowledgeable about all the different types of perfumes in the shop ! :)
August 9, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Had a great experience here with holly
Had a great experience here with holly.
Knew exactly what I was looking for and made me want to visit again. Couldn’t recommend any more. 10/10 service
July 10, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Paige was really nice and great service
Paige was really nice and great service
August 12, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Great staff members
Great staff members, especially holly, lovely and kind and very helpful
August 4, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Lovely woman named holly
Lovely woman named holly
Helped me
Amazing customer support
Will be coming again
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I met the nicest attendants Page and…
I met the nicest attendants Page and Holy. I had a good experience
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I was served by Paige
I was served by Paige, excellent customer service :)
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Very good service customer service…
Very good service customer service from Holly.
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great staff and knowledgeable
Great staff, lots of knowledge of products. Ended up spending more than I intended. Very helpful when you don’t know what you want to buy. Will be buying here again.
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great service and very helpful
Great service and very helpful. Many thanks to Diane.
August 14, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great service today from Holly
Great service today from Holly, very knowledgeable and friendly. Thanks ☺️
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Tracey was very helpful with us while…
Tracey was very helpful with us while we was out trying to find our perfumes for our special day and helped us along our way to make a decision. Both staff in store were polite and helpful and gave us as much time as we needed
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Great experience
came in yesterday to choose a new perfume because i was getting bored of my old ones, I was served by paige who helped me pick my new fav
Thanks
August 12, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Tracey was fab!
Tracey was so friendly and helpful, and she went out of her way to help me find a perfume I absolutely love! Couldn’t be happier with the service.
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Very friendly staff
Very friendly staff, I was served by Tracy who did and excellent job.
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
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