Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... See more
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Location
Switch locationUnit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB
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See what reviewers are saying
I was served by Claire today, very friendly and helpful, explained about all the different notes in the fragrances, asked about my usual fragrances and let me smell different recommendations, very hap... See more
Company replied
I got served by Debbie today she was so lovely. Took the time to let me smell different perfumes nothing was a bother. Gave some recommendations too on what perfumes were nice and best sellers. Would... See more
Company replied
Emily and lauren,served me with great customer service, and a nice smile,was looking for a nice aftershave, they showed me and went through about 10,I picked 1 they recommended, 1st class service, wil... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, United Kingdom
4.9
Excellent
75 reviews
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Excellent service from Claire and John!
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aftershaves, it was no hassle at all to them). Although I may have found the aftershave I bought slightly cheaper elsewhere, their help and customer service alone made me want to buy aftershaves from their store that day. Thank you again! Brian.
July 24, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Helpful staff
Couldn’t remember the name of our perfume but Claire helped us find it. Love it!
July 18, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Claire today
I was served by Claire today, very friendly and helpful, explained about all the different notes in the fragrances, asked about my usual fragrances and let me smell different recommendations, very happy with my choice of perfume. Highly recommend this store.
July 23, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Emily and lauren,served me with great…
Emily and lauren,served me with great customer service, and a nice smile,was looking for a nice aftershave, they showed me and went through about 10,I picked 1 they recommended, 1st class service, will be back, thanks again ,Mr Kennedy,
July 17, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
John was really good
John was really good, knowledgeable and took the time to show and smell all the scents we were interested in. He also chucked in a few freebie’s and samples. Highly recommend and will use again
July 5, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire gave excellent customer service and advice…
Excellent customer service and advice from Claire. Would definitely return there, even although I live a bit further away.
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped in for a look and bought 2…
Popped in for a look and bought 2 perfumes and 1 aftershave. Claire (Dunfermline) what a sales lady!!!! Thank you for being so patient, totally honest and extremely helpful. Thank you.
June 30, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was super helpful and…
Claire was super helpful and knowledgeable. Came in looking for a new scent within a set budget and came away super happy.
June 29, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service
Claire was lovely, with extensive perfume knowledge and great customer service.
June 27, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5 star service
I got served by Debbie today she was so lovely. Took the time to let me smell different perfumes nothing was a bother. Gave some recommendations too on what perfumes were nice and best sellers. Would definitely recommend going here very helpful and friendly
June 24, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had an excellent experience
Had an excellent experience today! John was very friendly and helped me find exactly what I was looking for.
June 23, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks a lot
John was super friendly and helpful today! I Had not a clue what I was looking for and he took the time to show me various fragrances appropriate to my budget. Great customer service, will be back.
June 21, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love debbie
I had such a great experience with Debbie she was so kind and conversational, great at sales and i’m so happy with the perfumes I got!
June 15, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5 STARS ⭐ Had such a lovely experience today in…
Had such a lovely experience today in the Dunfermline store. Claire was so lovely, friendly and professional. So impressed about her perfume knowledge and we managed to pick one I love ! Thank you so much for such amazing hospitality 😁!
June 11, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was really nice and helped me…
Claire was really nice and helped me out a lot with what to pick
June 6, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Claire and had a lovely…
Was served by Claire and had a lovely experience. Bought a gift for my brother's girlfriends birthday and Claire offered to gift wrap it for me which didn't take long and looked beautiful even had happy birthday ribbon!
June 4, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sensational service from John and…
Sensational service from John and Claire, went in unsure what I was looking for and their patience and attention to detail was second to none. Having been to a few stores to get the right fragrance I hadn't really been given any support in my purchase however both John and Claire went above and beyond to make sure I was able to test aftershaves out and pick the right scent for me as well as this they helped wrap my present as well which was the icing on the cake. Really appreciate the support 5 star service 👏
June 1, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Claire was really helpful and knowledgeable, really helped narrow down the huge choice available. Great deals and gift wrapping too. Will definitely return.
June 1, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire in Dunfermline town centre store…
Claire in Dunfermline town centre store was fabulous, my brother was looking for a perfume for his wife’s birthday and Claire went above and beyond to find the perfect gift
May 31, 2026
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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