Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... See more
Company replied
Location
Switch locationUnit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB
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See what reviewers are saying
I was served by Claire today, very friendly and helpful, explained about all the different notes in the fragrances, asked about my usual fragrances and let me smell different recommendations, very hap... See more
Company replied
I got served by Debbie today she was so lovely. Took the time to let me smell different perfumes nothing was a bother. Gave some recommendations too on what perfumes were nice and best sellers. Would... See more
Company replied
I was served by John today at the Dunfirmline branch, he was extremely helpful and polite 😀 Thanks John!
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, United Kingdom
4.9
Excellent
76 reviews
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Reply from The Perfume Shop - Dunfermline 193
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Debbie and the other ladies are all…
Debbie and the other ladies are all very nice and helpful.
May 27, 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Claire was super helpful and informative
Claire was super helpful and informative
May 30, 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great shop, Great staff
Went in to the shop today a kind staff member Claire was very attentive, helping me choose the perfect aftershave between their large selection.
May 21, 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Perfect⭐️⭐️⭐️⭐️⭐️
May 9, 2025
Reply from The Perfume Shop - Dunfermline 193
Thank you for your positive review!
The Perfume Shop.
Welcome smiles
Lauren was super friendly and helpful. She shared her knowledge of the scents and helped us make a purchase after signing up to the reward scheme. Another plus on the store is that it’s not overpowered by strong scents as these are discreetly wafted using scent cards.
April 26, 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Julian Peschken-Holt,
Thank you for your kind review! We're so happy to hear you had a positive experience and that our team member was able to help you make a purchase. We appreciate you taking the time to share your feedback and we're glad you enjoyed the store's atmosphere. We look forward to welcoming you back soon.
The Perfume Shop
10/10 from Claire
Claire was a delight and a credit to the business. Never pushy and always helpful and patient even after I asked to smell half the store.
May 2, 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great customer service
The team here, especially Eileen, are always incredibly welcoming and helpful. I regularly visit to pick up a few aftershaves for the season, and they always take the time to help me find exactly what I’m looking for, often pointing me toward some great deals too. Their friendly service makes shopping here a real pleasure.
April 26, 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Good prices, helpful staff
Good prices, most helpful staff, served by Claire, was easy to talk to and gave helpful advice, a credit to the shop.
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Dunfermline 193
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
HELPFUL STAFF
I find the staff to be both knowledgeable,patient and helpful. They are willing to discuss with customers the attributes of the products nothing is too much trouble.
December 12, 2024
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