The Perfume Shop - East Midlands Outlet 363 Reviews 

4,101
TrustScore 5 out of 5

5.0

UNIT 50A EAST MIDLANDS DESIGNER OUTLET, MANSFIELD ROAD, DE55 2JW SOUTH NORMANTON, GB


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Rated 5 out of 5 stars

Fantastic service at the East Midlands Outlet branch. Helped me order an item that wasn't available in store. The item arrived very quickly and perfectly packaged. Highly recommend.

Company replied

Rated 5 out of 5 stars

We visited the East Midlands designer outlet store. Brooke was very helpful, greeted us and asked us if we’d like any help. I found a perfume I’ve been looking for at a massively cheaper price than el... See more

Company replied

Rated 5 out of 5 stars

Welcomed with eased but not pressured into purchasing. I knew what scent I wanted but options shown to me and testers provided. Enjoyable experience and really great price of perfume. Staff really wel... See more

Company replied

Rated 5 out of 5 stars

Charlie and Temi are lovely 🩷Helped me choose a great perfume for my daughters birthday, gift wrapped beautifully, thank you xx

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • UNIT 50A EAST MIDLANDS DESIGNER OUTLET, MANSFIELD ROAD, DE55 2JW, SOUTH NORMANTON, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,101)

34,282 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service

August 11, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Super friendly & helpful service from…

Super friendly & helpful service from Heather :) Much appreciated

August 10, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing customer service great staff !

Amazing customer service great staff !!
very good deals !

August 10, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

RAPHAEL ....SUPPERRRRB GUY

RAPHAEL ....SUPPERRRRB GUY, FANATICAL,,, WORTH GOING AGAIN MAKES FRAGRANCE SHOP SWIFT

August 9, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brooke and Alea they were very nice and…

Brooke and Alea they were very nice and accommodating when we were struggling to understand the accent….they are amazing

August 9, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

August 9, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience

Great experience

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience 😇

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great experience and excellent service

Great experience and excellent service

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lovely experience

Lovely experience, great customer service and amazing prices!

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent and friendly service!

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

My local go to perfume shop

My local go to perfume shop, always very helpful and great prices

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The best customer service

The best customer service! High recomand brooke. Lovely perfumes!

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

We visited the East Midlands designer…

We visited the East Midlands designer outlet store. Brooke was very helpful, greeted us and asked us if we’d like any help. I found a perfume I’ve been looking for at a massively cheaper price than elsewhere.

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brooke was incredibly helpful and kind!

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Brooke was really helpful

Brooke was really helpful

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Heather served me today and she was…

Heather served me today and she was lovely:)

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Found what we were looking for

Found what we were looking for. Brooke was very helpful and we ended up with a new fragrance we haven’t had before. Thanks!

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Charlie and Temi are lovely 🩷Helped me…

Charlie and Temi are lovely 🩷Helped me choose a great perfume for my daughters birthday, gift wrapped beautifully, thank you xx

August 8, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was served by lovely Charlie and very…

Was served by lovely Charlie and very happy with service . Thank you

August 7, 2026
Unprompted review
The Perfume Shop - East Midlands Outlet 363 logo

Reply from The Perfume Shop - East Midlands Outlet 363

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

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