The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... See more
Company replied
Location
Switch locationUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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See what reviewers are saying
Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon
Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)
Company replied
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, United Kingdom
5.0
Excellent
269 reviews
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Made to feel like a valued customer…
Made to feel like a valued customer with Matthew’s service. Very helpful and efficient in checking availability of the desired product.
October 18, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Amazing customer service really…
Amazing customer service really attentive and put customers first
October 17, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
The shop assistant was very lovely
The shop assistant was very lovely, helpful and patient. Very recommend Distinguish !
October 17, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Thank you Sukveer Kaur
Was assisted by Sukveer Kaur. She is very knowledgeable and it helps me saving so much time to get what I wanted. She is also very understanding of the constraints that I have and she helped with giving multiple considerations.
October 13, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Store has multiple options to buy…and Aishwarya staff is good at store
Store has multiple options to buy purfumes and the staff is with patience and very polite and especially AISHWARYA is very nice and very good at sales she showing multiple options to buy by the customer her way of convince customer is very good iam very impressed
October 9, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Amazing service by Callie
Amazing service by Callie, best customer service 10/10
October 9, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Was served by Kush (a couple of months…
Was served by Kush (a couple of months ago) Kush was friendly, helpful & I found out additional services as bringing in your empty bottle for a re-fill. Will definitely be back 🙌
August 21, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Callie was excellent in her product…
Callie was excellent in her product knowledge and service, going that extra mile to make sure I bought the perfect gifts. Thank you.
October 3, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Staff(Paul) was an absolute darling
Staff(Paul) was an absolute darling. He helped me and was patient with me with how indecisive I was on what to buy. Keep up the amazing work! ❤️
October 1, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
Great Experience
Always a great experience instore and online. Super fast delivery too!
September 23, 2025
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Callie 😊
Callie’s service was very pleasurable and went above to ensure i understood and got my best deal, I don’t know if I’d of made a purchase that day had it not been for her brilliant customer service
September 18, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Best shop for fragrances in Edinburgh
Lovely workers always happy to help and don’t bother you when browsing like other shops do just a quick hello and question if we need help. Thank you to kujh I believe her name is for helping me today and giving me my fragrance in a bundle box which was a better deal that I didn’t know about
September 23, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Mathew
Mathew, was very helpful with the entire process. It was seamless. The collection and prices are great. Highly recommended.
September 22, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Thanks to Callie who helped me find…
Thanks to Callie who helped me find amazing scents that are within my budget ❤️ Love them sm! Definitely coming back for more and getting gifts for my friends 🥰
September 19, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Callie :)
Callie had great service and great knowledge of the products and was patient whilst I chose what I was looking for whilst I was indecisive.
Would be back for the service. The purchase was more than just a purchase and the staff seemed to enjoy providing the service with a smile
September 22, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Cara was lovely and she help me…
Cara was lovely and she help me choosing perfume and try to help me how she can.
September 20, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Amazing Service!
Anika served us today and she was nothing short of friendly, attentive and kind. It was me and my brother’s first time in the perfume shop and she made us feel so at ease straight away. We both came out with fragrances that we really liked and we left feeling happy about our purchases (not to mention she helped us get the 25% off so we ended up spending less on the fragrances we loved which is always a win!!) Thank you Anika! & the rest of the perfume shop team for helping us on our purchases :)
September 19, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Callie was very helpful
Callie was very helpful. I am happy with my purchase and the whole experience.
September 19, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Cara’s service was very good and polite
Cara’s service was very good and polite
September 16, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
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