Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)
Company replied
Location
Switch locationUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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See what reviewers are saying
The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... See more
Company replied
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... See more
Company replied
I loved how each workers were coming up to me and asking if I needed any help. They even helped me to work out a fragrance name through a smell I described for them which was really nice. Also one of... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, United Kingdom
5.0
Excellent
268 reviews
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Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great service
Great service - nothing too much, helping us choose and giving great advice. Thank you Sukveer; Ash and Anika
November 8, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
excellent customer Service
Emma demonstrated excellent customer service skills
November 5, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The best
The best! I got YSL and Boss perfumes from this store. They were very nice👌
September 4, 2025
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great help from Distinguish to find a…
Great help from Distinguish to find a perfect after shave
October 31, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Service from Callie was excellent
Service from Callie was excellent, visited the St James Quarter and everything was delightful
November 2, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Service in Edinburgh
Best service ever by Callie , what a brilliant team member you have
November 1, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Great selection and awesome staff
Great selection and special offers for members - bought a perfume i was eyeing for a long time. I was served by Callie - she is truly fantastic. Her customer service is top notch, she is sweet and knows her product. Will be definitely coming back. Thanks Callie :)
November 1, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Thank you Sukveer for the amazing…
Thank you Sukveer for the amazing support and service 💗💗💗
November 1, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Gabi really helped me out by finding…
Gabi really helped me out by finding the right fragrance for my boyfriend, she was really helpful and kind.
October 31, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Excellent service from Oistinguish.
Excellent service from Oistinguish.
October 31, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very helpful and gave us a discount
Very helpful and gave us a discount. Perfect service.
October 29, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very helpful
Went to find a perfume that I only had a blurred photo of a tester bottle I was assisted by Gabi who found the perfume for me me and then kindly took me through all the diffrent sizes and the deals that were on as well she was very helpful and help me pick the right one for a gift
October 26, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I greatly recommend
I love this perfume shop, lot’s of perfume and a lovely staff, thanks a lot to Distinguish who guided me thru the different options, I definitely recommend buying there
October 24, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Exceptional Service by Paul at The Perfume Shop
I’m a regular customer of The Perfume Shop (209 St James Square, Edinburgh), and I always enjoy shopping there. Recently, I was helped by Paul, who went above and beyond to find the perfume I wanted as a gift for my friend. He was incredibly kind, patient, and dedicated — even contacting other stores to locate the right size for me. I’m very grateful for his exceptional service and the warm, friendly atmosphere of the whole team. He made my visit so pleasant! I highly recommend this store!
September 22, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
I had such a lovely experience at the…
I had such a lovely experience at the perfume, I got served by sukveer she was so lovely, really patient and understanding as I can be very indecisive!
October 22, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Was in today to browse for perfume a…
Was in today to browse for perfume a lovely young man served me called Distinguish very helpful, informative and polite I’ll be back thank you
October 22, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great customer service
Had Paul serve me in the shop. Was very good at offering me different samples to try. Excellent customer service.
October 22, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Made to feel like a valued customer…
Made to feel like a valued customer with Matthew’s service. Very helpful and efficient in checking availability of the desired product.
October 18, 2025
Unprompted review
Reply from The Perfume Shop - Edinburgh St James 360
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
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