“I have been using The Perfume Shop in Exeter for almost 5 years, and I’ve always had a great experience. Liby has always understood my taste and preferences really well. Recently, I met Danny and Riy... See more
Company replied
Location
Switch location3 Guildhall Shopping Centre, EX4 3HP EXETER, GB
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See what reviewers are saying
Libby and Jake were both really welcoming and friendly from the moment I walked into the shop to leaving with some lovely perfumes. They were really informative on the scents I was interested in. I wo... See more
Company replied
Incredible experience. I received perfect service, from a lad named Jake. Never have I received such good customer service. Jake was polite, attentive and helpful. He was with me for a good 45 minutes... See more
Company replied
I always get served by the same gentleman, he's always so helpful and knowledgeable and is super helpful His recommendations have always been perfect for gifts for friends and family Super friend... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
3 Guildhall Shopping Centre, EX4 3HP, EXETER, United Kingdom
4.9
Excellent
90 reviews
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Experienced a 10/10 service today with…
Experienced a 10/10 service today with Jake (The Lancashire lad! 😂) extremely helpful and friendly, would highly recommend his service to others and is a huge credit to the team :)
June 25, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Thank you so much for your review!
The Perfume Shop.
Went into today and had a great…
Went into today and had a great experience Adam who served me was extremely helpful and gave me an excellent deal. We will definitely be returning 😊
June 22, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Thank you so much for your review!
The Perfume Shop.
Great service
Great customer service Adam helped out so much with finding the right fragrance
June 22, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Thank you so much for your review!
The Perfume Shop.
The staff here were very friendly
The staff here were very friendly, and quick with their service. We were served by a young man with curly hair (I never got his name), and he was very good.
June 6, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Jake was excellent and very helpful
Jake was excellent and very helpful
June 5, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop
Always order from The Perfume Shop, good service, lots of choices of perfume.
Fast delivery.
Love to open my parcel ( scent with love)...brilliant
May 26, 2025
Reply from The Perfume Shop - Exeter 224
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Exeter shop fantastic
I always get served by the same gentleman, he's always so helpful and knowledgeable and is super helpful
His recommendations have always been perfect for gifts for friends and family
Super friendly staff and lovely well displayed shop with great offers
This is the Exeter shop
May 29, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Adam served us and was really helpful
Adam served us and was really helpful, knew his fragrances and wasn't pushy, which was refreshing. Cheers Adam.
May 27, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great first time experience...
Adam served us and was very knowledgeable and helpful.
May 27, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
What a guy!
We were served by Jake. Nothing was too much trouble for him. He was so helpful & knowledgeable. He is an asset to the company.
May 25, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Jake was amazing
Jake was amazing. Friendly, helpful. Came away with a great aftershave for the hubby. Neat tidy shop.
May 25, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Good service
May 14, 2025
Reply from The Perfume Shop - Exeter 224
Thank you for your positive review!
The Perfume Shop.
Danny has been fab thank you
May 16, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Thank you!
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Page was my assistant today in Exeter ( Plymouth manager the perfume shop )
Page was my assistant today. The wonderful smell brought me in. I asked a few tricky questions about perfumes and was really impressed with the answers I got. Not only did page ( manager in the Plymouth perfume shop on loan here in Exeter) know the parfum I was talking about but she knew the perfumers/ designers. Knowledge is everything. Went away with some parfum strips to mull over. “ Asta la vista “ I will be back …
May 14, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Mark Mason,
We appreciate you sharing your experience. We're glad to hear that you were impressed with the knowledge shared and found the perfect scent to consider. We look forward to your return.
The Perfume Shop
Amazing customer service Jake really…
Amazing customer service Jake really helpfull and informative.
May 2, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Danny
Danny was amazing when I came into the store! Really helpful and managed to get two birthday presents for my family.
May 2, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Fantastic service
Fantastic service, helpful and super friendly staff, especially Jake! Very good knowledge about the fragrances which always helps. Will definitely shop here again. Thank you 🙂
May 2, 2025
Unprompted review
Reply from The Perfume Shop - Exeter 224
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
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