Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻
Company replied
Location
Switch locationUnit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Luqman was so helpful today and with his expert advice managed to get all the perfumes I was looking for, he even kindly offered to wrap them! Very impressed and will be back. Thank you Luqman.
The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow
Company replied
Zenny was a great help for a couple of clueless parents, very patient and helped with the perfect gift for our Daughter!
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
5.0
Excellent
430 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had an amazing experience in this…
Had an amazing experience in this store, Glasgow Fort. Demi was amazing from start to finish , this is a perfect example of excellent customer service, was buying a gift for a 30th birthday and she helped make it that extra bit special . Thank you ☺️
March 26, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited Glasgow Fort branch today and…
Visited Glasgow Fort branch today and was assisted by a lovely girl Demi. Not only was she pleasant, she was extremely helpful in helping me find what i was looking for.
March 26, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Experience was 10/10 banging
Experience was 10/10 banging. Natalie, Deborah, Fallon were very helpful
March 25, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service was amazing Diane and…
The service was amazing Diane and carmen helped me choose a gift for a special birthday
March 25, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was fabulous she helped me pick a…
Diane was fabulous she helped me pick a sent for my partners birthday and gave great suggestions and even wrapped it for me can’t than you enough!!
March 25, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from very…
Excellent customer service from very friendly and helpful staff. Thank you Claire, Jackie and Deborah for helping me with my purchase.
March 24, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service Jackie Deborah and Claire…
Great service Jackie Deborah and Claire gave me great service today helped me pick a perfume for ma mum and wraped it all for me with ribbon and nice job done will be back and great day thanks guys xx
March 24, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff Jackie
Lovely staff Jackie, Debroah and Claire were great
March 24, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you so much to Diane at Glasgow…
Thank you so much to Diane at Glasgow fort was amazing service and she's spent so much time giving us the best perfume and aftershave
March 21, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and attention to detail I…
Great service and attention to detail I had carmen who was brilliant and so patient helping me pick the correct perfume for a birthday gift, she was so friendly and helpful and made sure I walked out a happy customer, thanks Carmen
March 21, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dianne was great and so patient
March 21, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Great service, helped and gave advice on give on gifting an aftershave
March 21, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane made my shopping trip so easy she…
Diane made my shopping trip so easy she was super helpfu
March 21, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and very helpful!
March 21, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was amazing at helping me choose…
Diane was amazing at helping me choose a fragrance for my partners birthday - so knowledgeable and knew exactly what I’d like and worked within my budget
March 20, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So helpfull and knowledgeable
So helpfull and knowledgeable, patient with my elderly friend . Tha assistant name wasDiane
March 20, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was 1st class well done x
March 18, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good at wrapping diane
March 18, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served today by Linda i found her very…
Served today by Linda i found her very helpfull and attentive. Positive shopping experiance all round.
March 18, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.