Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻
Company replied
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
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Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻
Company replied
Luqman was so helpful today and with his expert advice managed to get all the perfumes I was looking for, he even kindly offered to wrap them! Very impressed and will be back. Thank you Luqman.
The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow
Company replied
Zenny was a great help for a couple of clueless parents, very patient and helped with the perfect gift for our Daughter!
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
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Very helpful and quick service from Jackie and Zenny. Very warm and welcome service, will definitely be returning :)

Reply from The Perfume Shop - Glasgow Fort 128
Zenny was fantastic in helping choose a birthday present. I’ll really glad to be served by Zenny today.

Reply from The Perfume Shop - Glasgow Fort 128
Zenne served us today at Glasgow fort! Such a lovely experience today will definitely be back!
Thank you 🤩

Reply from The Perfume Shop - Glasgow Fort 128

Reply from The Perfume Shop - Glasgow Fort 128
Carmen was very patient and helpful with me choosing a new fragrance- Graham Barrie

Reply from The Perfume Shop - Glasgow Fort 128
Margo was phenomenal, the customer service she provided was over the top excellent. Made the whole experience so amazing and easy. She is a credit to the team!’

Reply from The Perfume Shop - Glasgow Fort 128
Excellent service from Diane, so helpful would recommend and will definitely be back!!

Reply from The Perfume Shop - Glasgow Fort 128
Demi was a star! Service was friendly and she was really knowledgeable about the products! Great visit! Thank you!

Reply from The Perfume Shop - Glasgow Fort 128
Great service from Jackie today helped me a lot

Reply from The Perfume Shop - Glasgow Fort 128
Zenny was amazing, helped me massively to pick an aftershave for my partner. Couldn’t have been kinder or friendlier!

Reply from The Perfume Shop - Glasgow Fort 128
Zenny, Carmen, Jackie and Debbie was brilliant, perf dream team!

Reply from The Perfume Shop - Glasgow Fort 128
Excellent service with loads of options and advice

Reply from The Perfume Shop - Glasgow Fort 128
Diane was wonderful and very helpful. Great service. Thank you!

Reply from The Perfume Shop - Glasgow Fort 128
if your looking for a gift diane is your woman to look for ! she was so incredibly helpful and kind . she helped me pick lovely gifts for my family and beautifully wrapped them .
thank you diane

Reply from The Perfume Shop - Glasgow Fort 128
Abbie and Dianne where the sweetest most generous workers in the store, abbie was very helpful and dianne couldnt have picked a better fragrance !!

Reply from The Perfume Shop - Glasgow Fort 128
Jackie was brilliant today, lovely fast service with a smile. Thank you so much! X

Reply from The Perfume Shop - Glasgow Fort 128
Diane was lovely and helped me find exactly what i was looking for. great service.

Reply from The Perfume Shop - Glasgow Fort 128
Demi was fantastic with her service! We needed some recommendations for gifts she helped us select options and gift wrapped them. She went above and beyond to make sure everything was perfect.

Reply from The Perfume Shop - Glasgow Fort 128
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