Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻
Company replied
Location
Switch locationUnit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Luqman was so helpful today and with his expert advice managed to get all the perfumes I was looking for, he even kindly offered to wrap them! Very impressed and will be back. Thank you Luqman.
The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow
Company replied
Zenny was a great help for a couple of clueless parents, very patient and helped with the perfect gift for our Daughter!
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
5.0
Excellent
430 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Diane was so lovely
Diane was so lovely , she helped me get the perfect fragrance and was very helpful
April 21, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely workers
The workers are very friendly and helpful they were able to get us exactly what we wanted.
April 21, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Customer Service
My sales assistant Demi was extremely helpful and very knowledgeable about my questions about a strong lasting gents aftershave as I was looking for some type of Parfum and she explained the Elixir Scent and that was exactly what i needed i would like to add that her other colleague was also very helpful and her and Demi worked very well together oh and I forgot to mention that they showed me the TRAVALO 5ml refillable travel spray which cost £9.99 and filled with any fragrance that i liked this is such a great idea as the small tube fits into your pocket or if you’re a female it would fit into your purse or small bag…
April 16, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Diane
Thank you to Diane for an amazing shopping experience. You took the time to make me and my sisters smell all the awesome products. You are amazing,we certainly will be back. We are ever so grateful, went to buy one perfume but came out with loads . Great deals going right now.
Xavier Heather Gray
April 18, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience today with zenny, Fallon and Margo
I had a great experience today with Zenny,Fallon and Margo . The girls were super helpful and greeted me with a smile . This made my day
April 17, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zenny Fallah served me as soon as I…
Zenny Fallah served me as soon as I entered the shop, I asked for a aftershave within a certain budget as part of a special gift for my partner, she was extremely knowledgeable and offered me a variety of choices. She let me know about the engraving on the bottles which I took up! Great service ✨✨✨✨
April 17, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Abbie was a great help
Abbie was a great help! Was so fun and welcoming to chat with and helped us out with everything we needed an absolute star employee! :D
April 16, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a lovely experience being served by…
Had a lovely experience being served by Abbie. She was a great help and had a nice wee chat while she helped me pick out a new perfume.
April 16, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience worker was really kind…
Great experience worker was really kind got a good deal half off on perfume!!
April 15, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jackie was wonderful and really helpful…
Jackie was wonderful and really helpful also gave ma a discount thank you Jackie
April 2, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was very helpful
Diane was very helpful. Showing us offers and best prices available. She was a great help.
March 28, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was Very helpful and attentive
Diane was Very helpful and attentive
March 20, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
staff are amazing as always especially…
staff are amazing as always especially zenny, margo and diane really know how to help you pick the perfect bottle
April 14, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zenny was amazing she helped with my…
Zenny was amazing she helped with my purchase amazing service xxx
April 10, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zenny was amazing great customer…
Zenny was amazing great customer service helped us with a birthday gift and signed us up to a rewards card
April 10, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Over the moon being able to purchase my…
Over the moon being able to purchase my favourite fragrance after the packaging has been changed and how quickly I received my ELLE by YSL . Also the price was amazing.. anywhere else could not beat The Perfume Shop ⭐️⭐️⭐️⭐️⭐️
March 29, 2026
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane
Diane - Glasgow fort shop was extremely patient and kind while helping us pick out our perfume
April 8, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jackie was so helpful and helped us…
Jackie was so helpful and helped us achieve what we were looking for. Thanks so much 😊
April 8, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane - Glasgow fort
I had Diane with me to navigate the different fragrances and she was more than helpful. I will definitely be back. Thanks so much.
April 8, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jackie is always very helpful and…
Jackie is always very helpful and attentive when I visit the store. Jackie is also very knowledgeable about the products. Thank you for the great customer service today and always. Service with a smile and lots of enthusiasm
.
April 7, 2026
Unprompted review
Reply from The Perfume Shop - Glasgow Fort 128
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.