Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻
Company replied
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
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Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻
Company replied
The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow
Company replied
Zenny was a great help for a couple of clueless parents, very patient and helped with the perfect gift for our Daughter!
Linda was very kind and helpful when looking for a perfume for my partner. Was such a great experience coming to the perfume shop at the fort
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
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Well good fallon was some boy fantastic customer service

Reply from The Perfume Shop - Glasgow Fort 128
Many thanks to Diane for a really nice experience in purchasing my latest Hugo Boss. Cheers.

Reply from The Perfume Shop - Glasgow Fort 128
Jackie was very attentive to what i was looking for . she gave me great recommendations

Reply from The Perfume Shop - Glasgow Fort 128
Linda was absolutely amazing, ordered me the ghost set and got it delivered to my home at no charge which I wasn’t expecting. Customer service 1st class totally recommend buying from the perfume shop , Vicky

Reply from The Perfume Shop - Glasgow Fort 128
The customer service was good. I met Diane who was so cheerful and helpful.

Reply from The Perfume Shop - Glasgow Fort 128

Reply from The Perfume Shop - Glasgow Fort 128
Jackie was super helpful and friendly great service!!

Reply from The Perfume Shop - Glasgow Fort 128
Perfect service from Diane today helps me get my gifts sorted

Reply from The Perfume Shop - Glasgow Fort 128
i loved my experience at the perfume shop one of the members pacificly margo was very helpful

Reply from The Perfume Shop - Glasgow Fort 128
Excellent customer service. Zenny looked after us!

Reply from The Perfume Shop - Glasgow Fort 128
jackie & luqman were fantastic! so patient and informative and provided the best service i have had in a long time. both are an absolute joy to chat to & a credit to this company!

Reply from The Perfume Shop - Glasgow Fort 128
went in to get a gift for my freind
was helped by jackie who was so freindly
helpful and kind she is an asset to the store

Reply from The Perfume Shop - Glasgow Fort 128
Diane at the fort was so helpful and friendly!

Reply from The Perfume Shop - Glasgow Fort 128
Excellent service very friendly and welcoming from Diana

Reply from The Perfume Shop - Glasgow Fort 128
Deborah couldn’t have been helpful enough

Reply from The Perfume Shop - Glasgow Fort 128
Diane’s service was first class. She was very helpful without being pushy and listened to my needs

Reply from The Perfume Shop - Glasgow Fort 128
Really good experience with The Perfume Shop. The staff were friendly and helpful without being pushy, and there was a great selection of fragrances at competitive prices. The store was clean and well laid out, making it easy to find what I needed. Checkout was quick and smooth too. I’ll definitely be returning and would recommend to others.

Reply from The Perfume Shop - Glasgow Fort 128
Diane was so lovely , she helped me get the perfect fragrance and was very helpful

Reply from The Perfume Shop - Glasgow Fort 128
The workers are very friendly and helpful they were able to get us exactly what we wanted.

Reply from The Perfume Shop - Glasgow Fort 128
My sales assistant Demi was extremely helpful and very knowledgeable about my questions about a strong lasting gents aftershave as I was looking for some type of Parfum and she explained the Elixir Scent and that was exactly what i needed i would like to add that her other colleague was also very helpful and her and Demi worked very well together oh and I forgot to mention that they showed me the TRAVALO 5ml refillable travel spray which cost £9.99 and filled with any fragrance that i liked this is such a great idea as the small tube fits into your pocket or if you’re a female it would fit into your purse or small bag…

Reply from The Perfume Shop - Glasgow Fort 128
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