The Perfume Shop - Glasgow Fort 128 Reviews 

427
TrustScore 5 out of 5

5.0

Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻

Company replied

Rated 5 out of 5 stars

The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow

Company replied

Rated 5 out of 5 stars

Linda was very kind and helpful when looking for a perfume for my partner. Was such a great experience coming to the perfume shop at the fort

Company replied

Rated 5 out of 5 stars

I went into the perfume shop at the Glasgow Fort and had a great experience with a particular member of staff. She was very helpful to myself and my son. Zenny showed excellent service and it makes me... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(427)

36,075 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zenny was a great help for me

Zenny was a great help for me.

Brilliant customer service and the team were great with my daughter.

Brilliant

May 23, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I had a great experience with Jackie…

I had a great experience with Jackie showing me all the aftershaves, after twenty minutes of help we settled on a cracking one. Couldn’t recommend her and her staff enough!!! Gregor x

May 22, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing staff member!

Zenny was amazing! Nothing was too much trouble. Zenny was so friendly and recommendations were fabulous! We will definitely be back. Thanks for your time and effort Zenny, The perfume shop are lucky to have you as an employee!

May 22, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing customer service

Claire was extremely helpful and knowledgeable showing us a variety of products would be suitable

May 21, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane at Glasgow Fort

Diane at Glasgow Fort, first class help to buy

May 21, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served by Zenny today at the fort

Served by Zenny today at the fort, absolutely brilliant member of your team and a pleasure to deal with

May 21, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Denny was great help couldn’t have been…

Zenny was great help couldn’t have been more useful great service

May 21, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Diane was that quick at wrapping she…

Diane was that quick at wrapping she can wrap my presents at Christmas time

May 20, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Today we were helped by Diane and margo…

Today we were helped by Diane and margo to find the perfect fragrances for my parents 50th. They could not have been more attentive and helpful

May 19, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing help from Abbie and Jackie…

Amazing help from Abbie and Jackie today! They recommended engraved travel sized perfumes for my bridesmaids and were both incredibly helpful and super friendly! Thank you so much!

May 17, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Glasgow for

Hi been in Glasgow fort today and popped into perfume shop staff Jackie and luqman could not have been any more helpful excellent customer service I have to say that’s why I always shop at the perfume shop x thanks again x

May 17, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thanks to Abbie i was able to get all…

Thanks to Abbie i was able to get all my essentials to smell nice 😊 thank you Abbie 😊

May 16, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Jackie helped me so much

Jackie helped me so much. Lovely woman and so helpful. Thank you Jackie xx

May 16, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service, Jackie was fantastic and so helpful to help me find the best deal with the aftershaves I was looking for.

May 13, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Zenny was excellent!

Zenny was excellent with myself, she introduced the ingravement tool & spoke through what I could get done with it. She was super attentive and lovely. Very very friendly and made the experience super fast! Thanks so much Zenny you’re amazing <3

May 13, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Zenny was a great help x

May 13, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The girls were really helpful in the…

The girls were really helpful in the store. Thanks to Zenny for sorting out my order, will go back

May 13, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very good service and all the staff…

Very good service and all the staff was amazing fallon was really nice and helpful as she was helping me find something for my mum.

May 12, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Well good fallon was some boy fantastic…

Well good fallon was some boy fantastic customer service

May 12, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Many thanks to Diane for a really nice…



Many thanks to Diane for a really nice experience in purchasing my latest Hugo Boss. Cheers.

May 12, 2026
Unprompted review
The Perfume Shop - Glasgow Fort 128 logo

Reply from The Perfume Shop - Glasgow Fort 128

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look