Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻
Company replied
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
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Diane and Jackie were helpful and knowledgeable they even gave my daughter some free testers in a lovely bag couldn't fault either of them. Top class service 😁👍🏻
Company replied
The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow
Company replied
Linda was very kind and helpful when looking for a perfume for my partner. Was such a great experience coming to the perfume shop at the fort
Company replied
I went into the perfume shop at the Glasgow Fort and had a great experience with a particular member of staff. She was very helpful to myself and my son. Zenny showed excellent service and it makes me... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
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Zenny was a great help for me.
Brilliant customer service and the team were great with my daughter.
Brilliant

Reply from The Perfume Shop - Glasgow Fort 128
I had a great experience with Jackie showing me all the aftershaves, after twenty minutes of help we settled on a cracking one. Couldn’t recommend her and her staff enough!!! Gregor x

Reply from The Perfume Shop - Glasgow Fort 128
Zenny was amazing! Nothing was too much trouble. Zenny was so friendly and recommendations were fabulous! We will definitely be back. Thanks for your time and effort Zenny, The perfume shop are lucky to have you as an employee!

Reply from The Perfume Shop - Glasgow Fort 128
Claire was extremely helpful and knowledgeable showing us a variety of products would be suitable

Reply from The Perfume Shop - Glasgow Fort 128

Reply from The Perfume Shop - Glasgow Fort 128
Served by Zenny today at the fort, absolutely brilliant member of your team and a pleasure to deal with

Reply from The Perfume Shop - Glasgow Fort 128
Zenny was great help couldn’t have been more useful great service

Reply from The Perfume Shop - Glasgow Fort 128
Diane was that quick at wrapping she can wrap my presents at Christmas time

Reply from The Perfume Shop - Glasgow Fort 128
Today we were helped by Diane and margo to find the perfect fragrances for my parents 50th. They could not have been more attentive and helpful

Reply from The Perfume Shop - Glasgow Fort 128
Amazing help from Abbie and Jackie today! They recommended engraved travel sized perfumes for my bridesmaids and were both incredibly helpful and super friendly! Thank you so much!

Reply from The Perfume Shop - Glasgow Fort 128
Hi been in Glasgow fort today and popped into perfume shop staff Jackie and luqman could not have been any more helpful excellent customer service I have to say that’s why I always shop at the perfume shop x thanks again x

Reply from The Perfume Shop - Glasgow Fort 128
Thanks to Abbie i was able to get all my essentials to smell nice 😊 thank you Abbie 😊

Reply from The Perfume Shop - Glasgow Fort 128
Jackie helped me so much. Lovely woman and so helpful. Thank you Jackie xx

Reply from The Perfume Shop - Glasgow Fort 128
Great customer service, Jackie was fantastic and so helpful to help me find the best deal with the aftershaves I was looking for.

Reply from The Perfume Shop - Glasgow Fort 128
Zenny was excellent with myself, she introduced the ingravement tool & spoke through what I could get done with it. She was super attentive and lovely. Very very friendly and made the experience super fast! Thanks so much Zenny you’re amazing <3

Reply from The Perfume Shop - Glasgow Fort 128
The girls were really helpful in the store. Thanks to Zenny for sorting out my order, will go back

Reply from The Perfume Shop - Glasgow Fort 128
Very good service and all the staff was amazing fallon was really nice and helpful as she was helping me find something for my mum.

Reply from The Perfume Shop - Glasgow Fort 128
Well good fallon was some boy fantastic customer service

Reply from The Perfume Shop - Glasgow Fort 128
Many thanks to Diane for a really nice experience in purchasing my latest Hugo Boss. Cheers.

Reply from The Perfume Shop - Glasgow Fort 128
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