The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow
Company replied
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL GLASGOW, GB
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The ladies are always fantastic and make every occasion even more special with their lovely smiles and fantastic advise.... great prices made even better by great service. J @ Coffee Boy Glasgow
Company replied
Linda was very kind and helpful when looking for a perfume for my partner. Was such a great experience coming to the perfume shop at the fort
I went into the perfume shop at the Glasgow Fort and had a great experience with a particular member of staff. She was very helpful to myself and my son. Zenny showed excellent service and it makes me... See more
Company replied
I was helped by Debs and Zenny today and they where extremely helpful. I got a great deal on something I wouldn't of been able to afford if ut was full price and they where also kind enough to put it... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit B15, Glasgow Fort, Gartloch Road, Gartham Lock, G33 5AL, GLASGOW, United Kingdom
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We were served by Jackie today she was so helpful and very chatty. Just a generally lovely lady x

Reply from The Perfume Shop - Glasgow Fort 128
Diane was super helpful today! At the Glasgow fort.

Reply from The Perfume Shop - Glasgow Fort 128
Linda assisted me to such a great bargain on top of already discounted price. Service was 5/5. Amazing will def go back for all my future fragrances!!!

Reply from The Perfume Shop - Glasgow Fort 128

Reply from The Perfume Shop - Glasgow Fort 128
I have been served today by Jackie who was absolutely amazing with helping me find what I was looking for and making my present shopping x10 easier, 10/10 fast service.

Reply from The Perfume Shop - Glasgow Fort 128
Diane was so helpful and wrapped our gifts beautifully. Thanks for all your help. Friendly, approachable and great service provided. Thanks again Diane ☺️👏

Reply from The Perfume Shop - Glasgow Fort 128
Diane was very assisting at helping my wife and sons choose their fragrances

Reply from The Perfume Shop - Glasgow Fort 128
Jackie was exceptional recommended a great fragrance for me exactly what i needed customer service was on point it was a great experience overall

Reply from The Perfume Shop - Glasgow Fort 128

Reply from The Perfume Shop - Glasgow Fort 128
Jackie was amazing with customer service and was very welcoming to us when we bought our perfumes

Reply from The Perfume Shop - Glasgow Fort 128
Diane in the shop at the fort had great customer service and was really helpful. She even wrapped my perfume in gift wrap afterwards!

Reply from The Perfume Shop - Glasgow Fort 128
I went to the perfume shop in glasgow fort shopping centre there was an old lady was very rude with me i never go that store again because of that rude lady

Reply from The Perfume Shop - Glasgow Fort 128

Reply from The Perfume Shop - Glasgow Fort 128
Dianne was exceptionally friendly and welcoming getting us sorted quickly and professionally 🤍

Reply from The Perfume Shop - Glasgow Fort 128
Dianne was so friendly helped me find the perfect scent, I’d definitely shop there again. Dianne had so much patience as I’m not a perfume person. And chatted away with me too. Thank you so much for the best experience

Reply from The Perfume Shop - Glasgow Fort 128
Great service from Jackie very helpful and got what I was looking for definitely 5* x

Reply from The Perfume Shop - Glasgow Fort 128
Was assured by Zenny , she was so knowledgeable and friendly! Will defo be coming back to this shop again and again

Reply from The Perfume Shop - Glasgow Fort 128
Zenny was a breath for fresh air. She was incredibly knowledgeable and soo friendly she introduced me to multiple scents that were a perfect fit and walked me through becoming a member. She is one of the best adviser I ever had a pleasure meeting!

Reply from The Perfume Shop - Glasgow Fort 128
Zenny was a great help for me.
Brilliant customer service and the team were great with my daughter.
Brilliant

Reply from The Perfume Shop - Glasgow Fort 128
I had a great experience with Jackie showing me all the aftershaves, after twenty minutes of help we settled on a cracking one. Couldn’t recommend her and her staff enough!!! Gregor x

Reply from The Perfume Shop - Glasgow Fort 128
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