I came in with one scent in mind. Not too sure, but Freya and her lovely colleague (I forgot to ask their name) were wonderful, they showed expert knowledge on smells, and what would suit me for my... See more
Company replied
Location
Switch locationUnit 18, The Marlowes Centre, HP1 1DX HEMEL HEMPSTEAD, GB
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See what reviewers are saying
Popped into The Perfume Shop today to find a new everyday perfume. Was greeted and very quickly served by Korinn. Absolutely wonderful service, super friendly knowledgable and I didn’t feel rushed or... See more
Company replied
I visited the perfume shop at Hempstead valley on Saturday 18th July . I was served by Abbie and what a lovely lady she is couldn’t do enough.
Company replied
I had such a lovely experience at The Perfume Shop Hemel Hempstead, thanks to Saffron! I came in looking for a fragrance for my partner and she was incredibly helpful, patient, and knowledgeable. Sh... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 18, The Marlowes Centre, HP1 1DX, HEMEL HEMPSTEAD, United Kingdom
4.9
Excellent
99 reviews
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Staff welcoming and friendly great…
Staff welcoming and friendly great service highly recommended
February 13, 2026
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Freya was really great and helped me…
Freya was really great and helped me get the fragrance I wanted! A credit to the store!
February 13, 2026
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Freya at Hamel fantastic service very…
Freya at Hamel fantastic service very helpful when choosing a new perfume thank you
February 13, 2026
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a wonderful experience at the…
I had a wonderful experience at the perfume shop, and I especially want to thank Freya for her outstanding service. She was friendly, knowledgeable, and took the time to understand exactly what I was looking for. Her recommendations were thoughtful and perfectly matched my preferences.
February 13, 2026
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
lovely customer service and very…
lovely customer service and very friendly
February 13, 2026
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful staff
Very helpful staff, always pleasant and give advice.
This is one of the reasons l go back to the shop.
They deserve to be praised just wish l could remember the sales assistants name.
February 5, 2026
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service. Needed to order perfume which was out of stock in store. Sales assistant was extremely helpful in arranging order and had it delivered to my home. Easy ordering and quick delivery.
February 2, 2026
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the Hemel Hempstead store…
I visited the Hemel Hempstead store today looking to buy a gift for my mothers birthday. I was served by Janine, who went above and beyond to help me find just what I needed! She then wrapped it up to make it the perfect gift! Such amazing service and friendly atmosphere! Keep up the good work!
February 7, 2026
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It’s a lovely shop with good staff
It’s a lovely shop with good staff. My son gave me a voucher for the perfume Hypnose and when I visited the shop in The Marlowes found it was discounted again. The perfume was sent to my home as they were out of stock and that was free! Excellent!
January 8, 2026
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
We're happy you found our shop lovely and the team helpful. It's great to hear you were able to redeem your voucher and that the delivery service worked well for you. Thanks for your positive feedback!
Kind regards,
Jasmyn
The Perfume Shop
I went in store every single time I…
I went in store every single time I really like the customer service . I went today and jasmine really help me to find an perfume set witch was so good and I really like her every single time I go there she always help me such a cute smile on her face 😍thank you .i hope I write your name correctly 😀
January 3, 2026
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Great service and very prompt delivery…
Great service and very prompt delivery at a very busy time of year
December 18, 2025
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
I went to Hemel Hempstead The perfume…
I went to Hemel Hempstead The perfume shop the lady named Janine was so kind and very good at customer dealing keep it up Janine❤️❤️
November 21, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Janine in the Hemel branch was super…
Janine in the Hemel branch was super helpful and smiley she has been helping me use a voucher which I have been struggling online with for months what amazing customer service
November 10, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
I had a wonderful experience Corine at…
I had a wonderful experience Corine at the Hemel Hempstead branch. She went above and beyond to help with my purchase.
November 7, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Amazing service today I received didn’t…
Amazing service today I received didn’t get the two lovely woman who help me out but they where amazing and friendly I would 100% recommend going here
November 4, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The staff were brilliant
The staff were patient, especially while being very indecisive. Gave good judgement and feedback from the perfumes. I’m not someone who goes and buys perfumes but 100% recommend
October 31, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Amazing service
Came into the Hemel store today and spoke to corin and after a chat regarding my preferences corin recommended various scents to suit my preference after a lovely chat I brought a bottle of Hugo boss the scent and I couldn't be happier 10/10 for service very friendly and welcoming
October 31, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop Hemel Hempstead best…
The Perfume Shop Hemel Hempstead best place to buy your perfumes.
Love the way they wrap and you can choose the ribbon with your own text and emojis.
Every year I buy my partners birthday perfumes from here the staff Janice and corrin lovely people so respectful and helpful 😊.
Thank you Janice and corrin for helping me select a perfect perfume gift set for my partner.
Definitely recommend this store.
October 15, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
I bought a perfume for a friend's…
I bought a perfume for a friend's birthday and the lady called Saffron served me. Very knowledgeable and pleasant. I bought it from the Hemel Hempstead store in Hertfordshire.
October 2, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
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