I came in with one scent in mind. Not too sure, but Freya and her lovely colleague (I forgot to ask their name) were wonderful, they showed expert knowledge on smells, and what would suit me for my... See more
Company replied
Location
Switch locationUnit 18, The Marlowes Centre, HP1 1DX HEMEL HEMPSTEAD, GB
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See what reviewers are saying
Popped into The Perfume Shop today to find a new everyday perfume. Was greeted and very quickly served by Korinn. Absolutely wonderful service, super friendly knowledgable and I didn’t feel rushed or... See more
Company replied
I visited the perfume shop at Hempstead valley on Saturday 18th July . I was served by Abbie and what a lovely lady she is couldn’t do enough.
Company replied
I had such a lovely experience at The Perfume Shop Hemel Hempstead, thanks to Saffron! I came in looking for a fragrance for my partner and she was incredibly helpful, patient, and knowledgeable. Sh... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 18, The Marlowes Centre, HP1 1DX, HEMEL HEMPSTEAD, United Kingdom
4.9
Excellent
99 reviews
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Thank you Honey for your 10/10 customer…
Thank you Honey for your 10/10 customer service!
May 9, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Corinne was amazing
Corinne was amazing, so thorough and knows so much about all perfumes. She wasn’t pushy and I didn’t feel pressured five stars thank you.
May 5, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Reply from The Perfume Shop - Hemel Hempstead 298
Jaime,
We appreciate your kind words and are glad to hear that you found our service helpful and patient.
The Perfume Shop
Honey was very helpful as was trying…
Honey was very helpful as was trying everything for us even offering us a discount when was slightly out of our budget giving us some small goodies alongside our purchase was very happy!
May 3, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Looking for fragrance for our wedding…
Looking for fragrance for our wedding and they’ve been an absolute stars when helping us!
Couldn’t fault their service and recommendations!
April 28, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
amazing service from the staff…
amazing service from the staff absolutely lovely
April 26, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Best shop on town
Best shop on town. Super helpful and very nice smiles...
Thank you for every time being the best.
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The ladies here are incredibly helpful
The ladies here are incredibly helpful, was struggling to find a fragrance for my brother and they had some grate recommendations! Ended up buying the mont blanc explorer and was given a free gift of a shower gel too. Thank you jasmine corine and janine.
April 23, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your kind review! We're delighted to hear you had a positive experience and that our team members were so helpful in finding the perfect fragrance for your brother. We appreciate you taking the time to share your feedback.
Kind regards,
Jasmyn
I always come here the ladies go above…
I always come here the ladies go above and beyond for me . You can’t ask for better staff they are amazing
April 24, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Excellent staff and service everyone…
Excellent staff and service everyone was lovely and kind! I was looking for a gift and the ladies had some perfect recommendations i would 110% visit and would advise anyone to visit the ladie with the red hair jenny? Or janine was so funny had a lovely over all experience 🥰
April 24, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. We appreciate you taking the time to share your feedback. We're so glad you found the perfect gift and enjoyed the service. We hope to see you again soon!
Kind regards,
Jasmyn
The ladies are lovely and patient made…
The ladies are lovely and patient made my experience enjoyable and helped me a lot with finding me a fragrance
April 23, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The lady’s are patient and…
The lady’s are patient and understanding to my perfume questions and go above and beyond to help. The best experience and would highly recommend
April 16, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The staff were very friendly and…
The staff were very friendly and helpful not pusher let you look around and lovery to talk to have been there many times and will do so
April 4, 2025
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your kind words! We're so happy to hear you had a positive experience with our staff. We strive to create a welcoming and helpful environment for all our customers. We appreciate your continued support and look forward to seeing you again soon.
Many thanks,
Jasmyn
Brilliant service!
Friendly, quick & helpful!
Buying perfume can be a painful experience as a man but this particular lady made it 10x easier.
Also included some samples in my bag which I will returning to buy next week.
All round pleasure to shop In the Hemel Hempstead store.
March 15, 2025
Unprompted review
Reply from The Perfume Shop - Hemel Hempstead 298
Hello,
We're so glad to hear you had a positive experience! It's wonderful to know that our team member made your perfume shopping experience enjoyable. We appreciate your kind words about their helpfulness and friendliness. We're also delighted that you enjoyed the samples and are planning to return next week. We look forward to welcoming you back soon!
Many thanks,
Jasmyn
The staff in Hemel Hempstead shop were…
The staff in Hemel Hempstead shop were very helpful. The perfume I wanted was not in stock at the store and so was ordered for delivery to my address. Order arrived promptly.
March 3, 2025
Reply from The Perfume Shop - Hemel Hempstead 298
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Hi just to that becky and the team in…
Hi just to that becky and the team in hemelhempstead are fantastic helpful and so nice and understanding i had just had news I had cancer tumor and the girls were so good I see them most day as I go past all ways have a wave and somtimes a chat and that is all you need somtimes when you are felling low the best shop ever allways the perfume shop for me in hemelhempstead
December 20, 2024
Unprompted review
The people are very helpful and polite
December 14, 2024
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