The Perfume Shop - Hemel Hempstead 298 Reviews 

99
TrustScore 5 out of 5

4.9

Unit 18, The Marlowes Centre, HP1 1DX HEMEL HEMPSTEAD, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I came in with one scent in mind. Not too sure, but Freya and her lovely colleague (I forgot to ask their name) were wonderful, they showed expert knowledge on smells, and what would suit me for my... See more

Company replied

Rated 5 out of 5 stars

Popped into The Perfume Shop today to find a new everyday perfume. Was greeted and very quickly served by Korinn. Absolutely wonderful service, super friendly knowledgable and I didn’t feel rushed or... See more

Company replied

Rated 5 out of 5 stars

I visited the perfume shop at Hempstead valley on Saturday 18th July . I was served by Abbie and what a lovely lady she is couldn’t do enough.

Company replied

Rated 5 out of 5 stars

I had such a lovely experience at The Perfume Shop Hemel Hempstead, thanks to Saffron! I came in looking for a fragrance for my partner and she was incredibly helpful, patient, and knowledgeable. Sh... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • Unit 18, The Marlowes Centre, HP1 1DX, HEMEL HEMPSTEAD, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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4.9

All reviews

(99)

35,330 reviews in the last 12 months

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Rated 5 out of 5 stars

The Perfume Shop offers a wide…

The Perfume Shop offers a wide selection of excellent products. Perfect price!

September 25, 2025
The Perfume Shop - Hemel Hempstead 298 logo

Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Rated 5 out of 5 stars

Visited Hemel Hempstead store and the…

Visited Hemel Hempstead store and the lovely Corrine was so knowledgable and kind and patient with me wanting to buy my wedding frangrance. Jasmine then served us two more wonderful ladies you couldn’t find. I had a wonderful experience. Thank you so much ladies

September 27, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Rated 5 out of 5 stars

Jasmine was really really helpful

Jasmine was really really helpful! I’d never bought a nice fragrance before (couldn’t tell you the difference between men’s and women’s perfumes, just to give you an idea) but she was so warm and friendly, especially for a complete novice like me. I was able to give a bit of a guide for price and the kind of scent I thought I might like and she ran with it, gave me lots of different ones to try and eventually I chose the Diesel Tattoo one that she recommended. She was so lovely and a credit to your store, thank you!

September 22, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your 5* review! We appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

The girls knew exactly what they were…

The girls knew exactly what they were talking about when I didn’t know what I wanted at all ended up with two new perfumes

September 12, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, polite and inviting

September 12, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.. always helpful and friendly. My Go to perfume store

September 12, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

What a perfect shopping experience and…

What a perfect shopping experience and very helpful on a new aftershave i have not had not pushy but guide me to what I wanted and bound points for military discount thanks janine and corinne excellent

September 12, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

The Staffa was amazing and help me to…

The Staffa was amazing and help me to choose my parfume

August 9, 2025
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

great service

great service , ordered in store assistant very helpful. she ordered on line for me looked up my account and really looked after me .

August 6, 2025
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your 5* feedback! It's great to hear you had a positive experience.

The Perfume Shop

Rated 5 out of 5 stars

Really helpful and friendly always take…

Really helpful and friendly always take the time to help out. corriee is an absolutely genius and so kind

August 1, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Great staff

Staff are very knowledgeable and we're able to find me the perfect new perfume after my favourite smell was discontinued. Great discounts and prices.

August 1, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Brilliant service

I had a request to find a mans fragramce, longer lasting, and Saffron and Janine were incredibly helpful explaining about the difference between eau de toilette, eau de parfum, and parfum. I sampled a number of recommendations and the one I eventually chose I am delighted with. In no way were they pushy, and in fact gave me time, with attentiveness too. Thank you. I will be a regular from now on.

July 16, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

I come to the Hemel store all the time…

I come to the Hemel store all the time to buy my fragrances and the staff here are always so helpful and polite.
Janine was especially lovely today. Thank you

July 16, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

I had a fabulous experience today at…

I had a fabulous experience today at the hemel hempstead perfume shop. All 3 ladies rianna, corinne and janine
had brilliant customer service and positive energy. So I bought an extra perfume for my mum. Good times good vibes as always.

July 12, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Brilliant service and very helpful

Brilliant service and very helpful. I do recommend

July 12, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

cheaper than duty free

Always helpful and no pressure selling.
Have found the pricing cheaper than Duty Free.

July 12, 2025
Unprompted review
The Perfume Shop - Hemel Hempstead 298 logo

Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

Excellent customer service

Came into today looking for a new fragrance for the summer and the girls where so helpful, especially honey. They where very knowledgeable and helped me find paradise gardens by Jean Paul gaultier. Thank you ladies

July 10, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thank you! We are so happy you shopped with us.

The Perfume Shop

Rated 5 out of 5 stars

Corrin was fantastic

Corrin was fantastic when helping me choose a fragrance for my friend for his birthday day, she gift wrapped it for me and made it look really nice

July 7, 2025
Unprompted review
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Reply from The Perfume Shop - Hemel Hempstead 298

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Great service

Service was amazing! Rihanna was so helpful and was able to support us when choosing the perfume. She was very patient and suggested value for money too. Its always helpful when customer service is great, and she put us at ease when choosing.

July 6, 2025
Unprompted review
The Perfume Shop - Hemel Hempstead 298 logo

Reply from The Perfume Shop - Hemel Hempstead 298

Hey,

Thanks for your review. I am pleased to hear you had a 5* experience with us.

Thank you!
The Perfume Shop.

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