Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... See more
Company replied
Location
Switch locationc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
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See what reviewers are saying
Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... See more
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Emmanuel went above and beyond for us. Went through all the promotions ensuring we had the best deal and offer. He suggested 50%off and we took the promotions. Excellent customer service and a credi... See more
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I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, United Kingdom
5.0
Excellent
258 reviews
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Conner and Nicky was very helpful with…
Conner and Nicky was very helpful with what I was looking for and was very nice
August 6, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review. It's great to hear such a positive experience.
The Perfume Shop
Connor and Nikki are so helpful with…
Connor and Nikki are so helpful with the fragrances!!
August 6, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review. It's great to hear such a positive experience.
The Perfume Shop
Connor was very nice and gave good…
Connor was very nice and gave good service!
August 6, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for your response and positive feedback!
The Perfume Shop Team
It was nice customer service given by…
It was nice customer service given by Mrs.Suk also patience to serve customer even when it is crowd.Thank you for explanation.
August 5, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Suk was attended to me at the perfume…
Suk was attended to me at the perfume shop at Hillstreet and she was very attentive and helpful. She pays attention to details and was very approachable.
August 5, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Had excellent customer service by Faye…
Had excellent customer service by Faye so lovely and gave me discount as birthday Thankyou Jess x
August 5, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Anika was really helpful and gave me…
Anika was really helpful and gave me loads of options before I choose the aftershave, very kind
August 4, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Thank you to Anika for helping me pick…
Thank you to Anika for helping me pick out a very good aftershave, very nice and polite
August 4, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Perfect experience good customer…
Perfect experience good customer survive from Anika thank you so much
August 4, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Suk was very helpful
August 3, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Served by lovely Connor
Served by lovely Connor. Very helpful and informative.
August 3, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Connor was very polite and knew what he…
Connor was very polite and knew what he was talking about when I asked him different questiins
August 2, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Great customer service from nicky
August 1, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Rachel was amazing and got me into…
Rachel was amazing and got me into buying 2 aftershaves
August 1, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
The service was excellent by Suk
The service was excellent by Suk, she had good understanding of what I wanted. I will definitely be coming back to this store again to purchase perfume.
July 31, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Suk has been amazing with her sales…
Suk has been amazing with her sales with me. Amazing personality!
July 31, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Popped into the shop to have a look but…
Popped into the shop to have a look but I was giving amazing service from Nicky … her service is credit to your company I will be back
July 31, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great customer service from Rachael…
Great customer service from Rachael today put her 100% into us
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
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