Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... See more
Company replied
Location
Switch locationc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
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See what reviewers are saying
Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... See more
Company replied
Emmanuel went above and beyond for us. Went through all the promotions ensuring we had the best deal and offer. He suggested 50%off and we took the promotions. Excellent customer service and a credi... See more
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I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, United Kingdom
5.0
Excellent
258 reviews
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Served by Maddison
Served by Maddison
Great customer service 👌has such a bubbly character definitely will be returning back
February 21, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ordered online and delivered fast
Ordered online and delivered fast
Great packaging as well
February 4, 2026
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anika was very pleasent and helpful
Anika was very pleasent and helpful
February 16, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anika was very good with her customer…
Anika was very good with her customer service polite and helpful
February 16, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service today from Anika,in the…
Amazing service today from Anika,in the hill Street centre store in Middlesbrough she helped us with our return then spent some time helping us pick out some new products thank you so much for your help
February 11, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki is absolutely brilliant
Niki made me feel at ease and helped massively! I will definitely be returning 5 STAR!!!
February 10, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Arika was very helpful and very pleasant
Arika was very helpful and very pleasant
February 9, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki didnt make me feel rushed at all
Niki didnt make me feel rushed at all. Best customer experience...now time to give her an engraving machine,please x
February 6, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service
Customer service
Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell several fragrances and give her recommendation on what which one she thought was best
Very helpful and lovely girl
February 6, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki was absolutely wonderful
Niki was absolutely wonderful! What a credit to The Perfume Shop. She made sure I got exactly what I was looking for, and offered other suggestions of perfumes which aligned perfectly with my taste!
Thank you for an amazing experience!
February 6, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicky was amazing she wrapped my gift…
Nicky was amazing she wrapped my gift for me and was just such a lovely bubbly person and we had a great chat!!!
February 5, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maddison and Conner were very helpful…
Maddison and Conner were very helpful in my shopping today
January 30, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nickie was very helpful and very…
Nickie was very helpful and very kind,always smiling and make us feel welcome.
January 29, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Found a great perfume with the help of…
Found a great perfume with the help of Emilie
January 24, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anika was incredibly helpful
Anika was incredibly helpful, patient and enthusiastic today. My favoured aftershave was out of stock but she diligently assisted in finding an alternative.
January 23, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki at hillstreet Middlesbrough…
Niki at hillstreet Middlesbrough perfume shop. made my experience at the store excellent. She worked around my budget and made me very happy with what I eventually settled for.
Thanks Niki
January 23, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady was so pleasant and so helpful lovely to be served by
The lady was so pleasant and so helpful
January 22, 2026
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Conner who was very helpful…
Served by Conner who was very helpful and polite
December 30, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Excellent service from Connor and Anika…
Excellent service from Connor and Anika would come again!
December 28, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
With the patient Tia at hand to help us…
With the patient Tia at hand to help us buy some gift sets … the choices offered when we described our type in scents … led to us buying the ideal sets. She knew what she was taking about, no waffle, no blagging, truly professional and friendly. Along with the other staff at the Hill Street Centre Middlesbrough store…. A big well done is on order.
December 27, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
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