Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... See more
Company replied
Location
Switch locationc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
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See what reviewers are saying
Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... See more
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Emmanuel went above and beyond for us. Went through all the promotions ensuring we had the best deal and offer. He suggested 50%off and we took the promotions. Excellent customer service and a credi... See more
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I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, United Kingdom
5.0
Excellent
258 reviews
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Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
It was great service by suk
It was great, excellent service, I'm delighted.
October 31, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Easy to order online and click and collect
Easy to order online. I picked one order from click and collect and another was delivered to my home. I was kept informed about both methods of deliveries. Staff were courteous and professional when collecting my order from the shop and the 2nd order was delivered on time to my home
October 22, 2025
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Exceptional service!
Went into the store today looking for a gift for my brother in law and was helped by Connor. He was amazing and so so patient with me (who as very needy!). He went above and beyond to help me and make the experience easy peasy.
October 25, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel provided great advice to us
Rachel provided great advice to us, especially as we didn't actually know what we were looking for! Thanks Rachel
October 25, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Stopped in today to get some perfumes…
Stopped in today to get some perfumes for my teenage granddaughters. Suk ( the lady behind the counter ) was very patient and kindly showed me many of this years best sellers. Gave me and my daughter time to pick.
Thank you for making a stressful decision easier.
God bless 🙏
Thank you for free samples too 😁🙂 always a pleasant surprise 💗
October 17, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great service
I was at the store this morning to pick a perfume for my Dad. The lady Rachel whom i spoke with was absolutely helpful and amazing. With her help I was able to pick the right scent for my dad within my budget.
She also helped me to check out some scents I was curious about. Really helpful
Will soon be back to get more fragrances for myself too.
October 16, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Connor provided a first class service…
Connor provided a first class service today, very polite young man. A credit to the perfume shop.
October 5, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Connor who served us today a d took…
Connor who served us today a d took time to wrap our gifts up was so helpful and polite
Will be back for more
Thanks
October 5, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Niki was amazing
Niki was amazing. Bundle of joy and really will get you spending with how warm she is. Recommend the experience every time. Definitely will be back.
October 5, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Niki was amazing very supportive and…
Niki was amazing very supportive and approachable
October 5, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Brilliant member of staff
Brilliant member of staff, Suk thank you for your help also very knowledgeable
October 3, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Got wrong product a went back an…
Got wrong product a went back an exchanged it,great service an SUK was very helpful .highly recommend
October 1, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
really warm service and Suk helped me…
really warm service and Suk helped me find exactly what I was looking for
September 29, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Very nice very good communication with…
Very nice very good communication with customers
September 29, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Suk was amazing
Suk helped me pick a fragrance for my daughter for her birthday she was so patient when I was deciding helping with the best suggestions ended up getting exactly what I needed and finding myself a new fragrance. Thank you so much for going above and beyond what a credit you are!
September 29, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Nicki was super lovely and helpful with…
Nicki was super lovely and helpful with everything I needed, so sweet and lovely x
September 27, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
My experience was great because we were
My experience was great because we were served by Annika.Annika was very helpful by helping me find out the perfumes I wanted and suggested lots of nice perfumes and give me a range of testers to choose from.She also gave use samples to take home which was very kind.Thank you Annika!😊
September 27, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Nick was amazing thank you
September 26, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
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