Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... See more
Company replied
Location
Switch locationc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
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See what reviewers are saying
Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... See more
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Emmanuel went above and beyond for us. Went through all the promotions ensuring we had the best deal and offer. He suggested 50%off and we took the promotions. Excellent customer service and a credi... See more
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I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, United Kingdom
5.0
Excellent
258 reviews
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Connor was lovely today lots of help…
Connor was lovely today lots of help and very polite !
September 26, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Suk is amazing doing the jobs and such…
Suk is amazing doing the jobs and such a wonderful nice woman with customers.
Appreciate her.
September 24, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Assistant Suck was very helpful and…
Assistant Suck was very helpful and very useful in helping me with my purchase
September 24, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Suk has been very helpful and patient…
Suk has been very helpful and patient whilst helping me find the perfect that i most liked and she’s been very kind
September 21, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Suk was very helpful and friendly
Suk was very helpful and friendly, great service
September 21, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Served by Suk
Served by Suk , lovely service took time to do personalised ribbon ,would highly recommend
September 19, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Great experience with suk
September 17, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
The suk it’s very friendly and helpful
The suk it’s very friendly and helpful
September 17, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
Connor was very pleasant and provided a…
Connor was very pleasant and provided a quick service. Connor was very polite, thank you for your service.
September 17, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Connor and Nicky
Connor and Nicky made mine, my mam's and Nana's shopping experience much easier by helping us find the right perfumes for each of us.
September 13, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Absolutely fantastic service by Niki ♥️
September 13, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Rachel was so good
Rachel was so good, she gave me a very good recommendation and I love it❤️!
September 9, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
NIKI IS VERY LOVELY PERSON AND ALWAYS…
NIKI IS VERY LOVELY PERSON AND ALWAYS SMILE... AND AMAZING CUSTOMERS SERVICE.
September 6, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Connor was so helpful in store amazing…
Connor was so helpful in store amazing service
September 5, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Lady who served me was so kind and…
Lady who served me was so kind and helpful, bought good girl blush and I love it, thanks!
September 4, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Loved the service and the quality of…
Loved the service and the quality of perfumes. Will surely come back for more! Had a great experience with Nicky
September 4, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Great customer service with Suk
Great customer service with Suk. She was so helpful and friendly. Assisted me with choosing the gift I needed. Brilliant. 🌟
September 3, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Had a great service at the perfume shop…
Had a great service at the perfume shop with Maddison. Very bubbly and sweet person, was very patient and helpful when trying to find which perfume I want. Give her a raise
September 2, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
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