Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... See more
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Location
Switch locationc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
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See what reviewers are saying
Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... See more
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Emmanuel went above and beyond for us. Went through all the promotions ensuring we had the best deal and offer. He suggested 50%off and we took the promotions. Excellent customer service and a credi... See more
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I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, United Kingdom
5.0
Excellent
258 reviews
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Amazing and quick service from all…
Amazing and quick service from all staff - Rachael ensured my order was wrapped and packed up ready to go! Stunning service from all staff!
September 2, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
suk was very helpful and helped me with…
suk was very helpful and helped me with my purchase ! Very happy
September 1, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Thanks to Anika for her patience and…
Thanks to Anika for her patience and help in helping me find a fragrance. Excellent customer service skills
August 30, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
We appreciate you taking the time to share your positive experience. We're so glad we could help you find a fragrance and we value your feedback!
Kind regards,
Jasmyn
The Perfume Shop
Excellent customer service 5 🌟
The lady who served me today in superdrug middlesbrough was very helpful and helped me choose a new aftershave for my husband .
After trying many different smells ,I settled on the new ralph lauren club new York.
Suk wrapped the aftershave into a beautiful gift set with ribbons and bows .
She was very patient and kind .
Suk is a credit to your company 👏
August 26, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
We're happy to hear that someone was very helpful during your visit. We appreciate you mentioning their patience and kindness in creating a lovely gift. It's great to know you had such a positive experience.
Kind regards,
Jasmyn
The Perfume Shop
Suk helped me pick out something lovely…
Suk helped me pick out something lovely for my old boss who was visiting. She was amazing as I had no clue what to get. Overall amazing experience ✨️
August 25, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Brilliant service from Anika and…
Brilliant service from Anika and Maddison xx
August 24, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Anika and maddie helped me chose a…
Anika and maddie helped me chose a fragrance for my wedding anika was very knowledgable and friendly and knew what she was talking about when it come to perfumes ive walked away a very happy customer thank you x
August 24, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
We're happy to hear that you had a positive experience selecting your wedding fragrance. We appreciate your kind words and are glad that our team could assist you in finding the perfect scent for your special day. Thank you!
Sincerely,
Jasmyn
The Perfume Shop
Excellent customer service and…
Excellent customer service and discounts from Anika and Maddison! Would highly recommend coming to this store!
August 24, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I would like to thank Anika who works…
I would like to thank Anika who works here she was lovely and helpful thank you for helping me pick my husbands gifts
August 24, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Rachel and Anika helped me today with…
Rachel and Anika helped me today with all my needs, they were very patient and very knowledgeable about what they were selling me. I will be coming back again as I’m very pleased with there service.
August 23, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
We appreciate your review and are so glad to hear about the positive experience you had. We are delighted that our team members were able to assist you with your needs. Thank you for shopping with us!
Sincerely,
Jasmyn
The Perfume Shop
Best service by Connor
Best service by Connor. He helped me find the best perfume for myself. Great Staff all over.
August 23, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Rachel was amazing in store
Rachel was amazing in store! Gave me good recommendations and nothing was too much. Thank you
August 23, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Very patient and professional staff
Very patient and professional staff, Connor in particular was really helpful, took his time whilst I chose what I wanted and helped me with options
August 22, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
We appreciate you sharing your positive experience. We're happy to hear that our staff was patient and professional and that you received helpful assistance during your selection process. Thank you!
Sincerely,
Jasmyn
The Perfume Shop
Suk absolutely smashed it!
Suk served me today to help find a wedding day scent for me and my husband to be. She absolutely smashed it for what I was looking for! No hard sell and lots of options to choose from.
Highly recommend 🌟
August 22, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hello
We're happy to hear that you found the perfect wedding day scents! We appreciate your kind words about the service you received. It's great to know we could provide a variety of options without any pressure. Thanks for the recommendation!
Sincerely,
Jasmyn
The Perfume Shop
Excellent service and friendly staff…
Excellent service and friendly staff served by Rachel thanks
August 21, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Suk was very helpful
Suk helped me with any questions I had and helped me chose an aftershave 👍🏻
August 20, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Amazing service the service is always…
Amazing service the service is always amazing in store
August 20, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Great experience shopping at the…
Great experience shopping at the perfume shop. Amazing customer service by suk, very approachable lady. Suk's recommendations were brilliant so we ended up buying two. Will definitely come back to be served by her.
August 18, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The perfume lady rachael
The perfume lady rachael, was really accommodating and helpful, she really looked after me and my mum
August 19, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thank you for visiting our Middlesborough store. We appreciate you and thank you for shopping with us.
The Perfume Shop.
came into the store looking for a gift…
came into the store looking for a gift for a friend, was looking for a perfume and really struggling to decide, conor was really helpful in picking out some great options, thanks, will be returning
August 19, 2025
Unprompted review
Reply from The Perfume Shop - Hill Street Middlesbrough SD 513
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
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