The Perfume Shop - Leicester 42 Reviews 

144
TrustScore 5 out of 5

4.8

Unit 54, The Shires Shopping Centre, LE1 4FQ LEICESTER, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My mum and I were served by the very lovely and attentive Mark. He really took the time and effort to recommend perfumes based on what we like, and had the patience of a saint with us going round and... See more

Company replied

Rated 5 out of 5 stars

Mark at the Leicester Highcross store was fantastic. I needed to find a his and hers perfume as a gift and he spent over half an hour helping me find the best perfumes most suited to what I was lookin... See more

Company replied

Rated 5 out of 5 stars

I went in knowing I wanted to buy something, I just didn't know what. The staff were very helpful in asking me questions and linking scents to my answers. They took time in making sure I was happy wit... See more

Company replied

Rated 5 out of 5 stars

Alpana was brilliant, she immediately helped me find a fragrance which I liked, closed the deal very professionally. Hats off to her.

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 54, The Shires Shopping Centre, LE1 4FQ, LEICESTER, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

35,330 reviews in the last 12 months

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Rated 5 out of 5 stars

Well done

The girl at the till was amazing ! Serving, wrapping, advising all on her own and with a smile on her face in a very busy shop! She was brilliant

December 12, 2024
Rated 5 out of 5 stars

Great service

Great service, product was sold out in store. The sales assistant ordered the product and had it delivered to my home address for free. Brilliant thank you

December 1, 2024

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