Today I went in with my mother in law who does not speak English and was given the absolute best service of our day by Ahmed. Ahmed was super patient while I was translating and even found the scent w... See more
Company replied
Location
Switch locationUnit 72A, The Lewisham Shopping Centre, SE13 7EP LEWISHAM, GB
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See what reviewers are saying
Niquella at The Perfume Shop Lewisham gave me exceptional service. She gave me a range of perfumes to try and listened to my wishes. She was patient and caring, she took time with me and answered all... See more
Company replied
Suzanne and Afia were so welcoming and polite. Went to pick up an order. I asked if it coukd be gift wrapped and the ladies did a fantastic job. I also asked when a certain perfume would be on offer a... See more
Company replied
Rachael in Lewisham store was absolutely amazing. Customer was on point. I came in store for one item but She suggested a different product to try and I was so happy so I end up buying the both perfum... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 72A, The Lewisham Shopping Centre, SE13 7EP, LEWISHAM, United Kingdom
4.8
Excellent
78 reviews
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Today I went in with my mother in law…
Today I went in with my mother in law who does not speak English and was given the absolute best service of our day by Ahmed. Ahmed was super patient while I was translating and even found the scent we were looking for which was not an easy task. Super grateful for this location and Ahmed’s AMAZING customer service.
June 8, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niquella The Perfume Shop Lewisham…
Niquella at The Perfume Shop Lewisham gave me exceptional service. She gave me a range of perfumes to try and listened to my wishes. She was patient and caring, she took time with me and answered all my questions. I would be back just because of her service. Thank You Niquella !
June 4, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lily in The Perfume Shop in Lewisham…
Lily in The Perfume Shop in Lewisham Shopping Centre really was excellent in her role and gave me and outstanding service and was smiling the whole way and I was really needing help in choosing which perfumes were best for my needs and Lily picked the right fragrances and Lily's sense of recommendation was out of this world and it was much needed and I hope Lily gets promoted, gets her bonus and a pay rise because I was really pleased with the fragrances and I hope Lily keeps to the Lewisham branch and management to really look after Lily just like how Lily looked after me and giving me great customer service. I was served at 12:25pm
May 9, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dian,have got 💯 customer orientation
Dian,have got 💯 customer orientation. She attended with support I needed. She is a team leader ever from this shop.
April 9, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dian is a good customer representative…
Dian is a good customer representative and very good at job
April 7, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rachael in Lewisham store was…
Rachael in Lewisham store was absolutely amazing. Customer was on point. I came in store for one item but She suggested a different product to try and I was so happy so I end up buying the both perfume. Thank you so much Rachael.
March 29, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dian was very patient and helpful when…
Dian was very patient and helpful when I was picking a perfume as a gift. I will definitely be coming back again!
March 26, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dian was very welcoming and helpful
Dian was very welcoming and helpful, amazing customer service
March 11, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was at Lewisham store today and i was…
I was at Lewisham store today and i was well attended to by Dian. She is such a lovely woman and really patient 💕 thank you so much for your good service Dian xx
March 11, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was so helpful and kind
Diane was so helpful and kind
Such a lovely lady
March 11, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niquella is wonderful and have good…
Niquella is wonderful and have good customer relationship, treated with respect and fairness
March 8, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sarah was amazing she did my Chanel…
Sarah was amazing she did my Chanel perfume, wrapped it really well I’ve never been served so well!
March 6, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Afia was fantastic
Afia was fantastic, so helpful and friendly was an absolutely fantastic person to deal with and gave excellent recommendations.
February 28, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
THE PERFUME SHOP LEWISHAM
Suzanne and Afia were so welcoming and polite. Went to pick up an order. I asked if it coukd be gift wrapped and the ladies did a fantastic job. I also asked when a certain perfume would be on offer and was informed it was on offer at the moment. Amazing service, nothing seemed any trouble for them so helpful and saved me lots of money.Highly recommended The Perfume shop Lewisham. Thank you ladies well done
February 28, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello Elizabeth,
Thank you so much for your lovely review! We’re thrilled to hear that Suzanne and Afia made your visit so enjoyable and went above and beyond with the gift wrapping and advice. It’s wonderful to know they could help you save money and make everything easy for you that’s exactly the service we aim for!
We’ll be sure to pass your kind words on to them personally. Thank you again for recommending The Perfume Shop Lewisham, and we can’t wait to welcome you back soon!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Afia
Afia, the sale assistance, is very helpful. She helped me choosing the right products as a gift for my friends and I definitely will be back.
February 27, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service Mary
February 27, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab customer service from Diana in…
Fab customer service from Diana in Lewisham shopping centre.🥰
February 8, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good good customer service from…
Very good good customer service from Diana, thank you so much, you have a great customer service,
February 8, 2026
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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