I had to get a birthday present, and lady was very nice showed me a lot of options and helped me to get perfect present. Her name is Shamora. She honestly very happy, kind and sweet person. She made m... See more
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Location
Switch locationUnit 72A, The Lewisham Shopping Centre, SE13 7EP LEWISHAM, GB
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See what reviewers are saying
If it wasn’t for Lilly I wouldn’t have stayed in the shop. Her customer service skills are good. She treated me with respect and she’s lovely despite me not buying anything this occasion as I only ca... See more
Company replied
Today I went in with my mother in law who does not speak English and was given the absolute best service of our day by Ahmed. Ahmed was super patient while I was translating and even found the scent w... See more
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Suzanne and Afia were so welcoming and polite. Went to pick up an order. I asked if it coukd be gift wrapped and the ladies did a fantastic job. I also asked when a certain perfume would be on offer a... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 72A, The Lewisham Shopping Centre, SE13 7EP, LEWISHAM, United Kingdom
4.8
Excellent
86 reviews
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Staff was friendly in a professional…
Staff was friendly in a professional manner felt comfortable with their humour and service render.
September 19, 2025
Reply from The Perfume Shop - Lewisham 123
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Nash and Susan I hope I spelt their…
Nash and Susan I hope I spelt their name correctly are always the best very friendly in fact the whole team is amazing friendly
September 20, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Lewisham 123
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
great experience in store today
great experience in store today - niquella was lovely and very helpful with recommendations for fragrance and aided me in selecting the best one
August 17, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Reply from The Perfume Shop - Lewisham 123
Hi,
Thank you for your response and positive feedback!
The Perfume Shop Team
Nash was excellent and very patient
Nash was excellent and very patient. He helped us to get the right present. He’s the best
July 29, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Always is a great experience buying…
Always is a great experience buying here very nice employees and of course all perfumes are A1
July 7, 2025
Reply from The Perfume Shop - Lewisham 123
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
My order was perfect one
June 23, 2025
Reply from The Perfume Shop - Lewisham 123
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Excellent customer by Mohima thank you…
Excellent customer by Mohima thank you she was warm welcoming patient friendly thank you
June 24, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Don’t buy it ,,, the perfume it’s not more perfume it’s a name and bottle
I want to complain to this company THE PERFUME SHOP. In Lewshiam , but I want the heads to know that we customers know about fragrance, i use for very long time Blue Channel for men’s , but this shop sale me a 100ml for 140 and something , I didnt fallow that price but I do fallow what I buy , this parfume now becomes like it’s deodorant not parfume ,,, in the past when poured a bit on me and I go out all my mates ask me about that smell , but this time I don’t feel nothing about this fragrance it’s very weak parfume . We are tricked buy this shop on the high streets by the stuff we buy but we are robbed by them it’s like a water fragrance which stays for a little time on your dress. Not even a full day. It’s so weak I feel like I’ve been robbed buy them and I do spend in that 10 mins in their shop about 240 or 250 and not 1% discount. . The staff very cold and very meaning for not give you at least 1pound discount. It’s not worth it guys to buy from this shop name THE PERFUME SHOP . We pay for name not for the product if anyone read this please buy from different shop ,, proper fragrance so you enjoy your perfume.i don’t enjoying and i payed a lot for it.
June 19, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
We appreciate you bringing this to our attention. We're sorry to hear that the fragrance's quality didn't meet your expectations and that you were dissatisfied with the service. We'll look into this matter and share your feedback with the relevant teams.
The Perfume Shop
Rachel was amazing
I went to buy my daughter a cheap perfume as she is turning 13 I wanted something nice and cheap Rachel was attentive and welcoming she was friendly and had great customer service she helped me and I got what I wanted and what I was looking for she gave me 10/10 customer service lovely lady I don’t buy perfumes that much but I will be back to buy another one thanks Rachel
June 4, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Wonderful experience with our sales…
Wonderful experience with our sales assistant Mary who was very helpful and professional throughout, makes the whole visit worth it.
May 27, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
I went in yesterday with my sister to…
I went in yesterday with my sister to purchase a perfume I had tried recently. Rachel took great care of us and asked us about our perfume preferences, super happy with the amazing customer service!
May 20, 2025
Unprompted review
Very friendly and very helpful staffs…
Very friendly and very helpful staffs especially the white lady that attended to me by the name Susan (if I spelt her name right). She's very patient and took her time to give good advice.
Will definitely visit the shop again Thanks
May 21, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Dian- very good customer service
Dian- very good customer service. Happy and very friendly to show the product
May 12, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Thank you for your positive review!
The Perfume Shop.
Dian at the teal was super helpful and…
Dian at the teal was super helpful and particularly keen to help.
May 12, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Dian was the best great customer…
Dian was the best great customer service wonderful person ⭐️⭐️⭐️⭐️⭐️for Dian ❤️
May 11, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Thank you for your positive review!
The Perfume Shop.
Great customer service Your employee Nash was very kind and…
Your employee Nash was very kind and really helpful and I treated myself to a lovely perfume
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Mary is the best 🙌
Mary is the best 🙌
So friendly and helped us with the selection
May 7, 2025
Unprompted review
Reply from The Perfume Shop - Lewisham 123
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
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