Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... See more
Company replied
Location
Switch locationUnit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB
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See what reviewers are saying
Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... See more
Company replied
Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls... See more
Company replied
Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, United Kingdom
4.8
Excellent
99 reviews
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Excellent shop
Excellent shop, helpful staff who listen to your wants and needs and are knowledgeable regarding what kinds of scents you are suited to. Happy customer. 😁
March 3, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a really lovely experience…
Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in.
I don’t have the best sense of smell, but the staff were so patient and took the time to ask about my aunty and the kind of things she likes so we could find a fragrance she’d enjoy. Nothing felt rushed or pushy, they just genuinely wanted to help.
Proper nice atmosphere in the shop, I had a good experience all round. Really appreciated the time and care that went into helping me pick the right perfume.
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely experience yesterday at the shop…
Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my budget what perfume my mum wears and gave me a range of options. Very happy with my choice and would definitely return
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer experience
I absolutely love coming to the Perfume Shop not only does it have the best customer service as the staff are so friendly but they are so forthcoming and attentive to my needs when ever I go, they take the time to give me a great shopping experience.
December 15, 2025
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mother’s Day gift
Managed to find my mum a lovely Mother’s Day gift set. The lady serving was so helpful. Fab overall experience
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Everyone was lovely and great prices
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff!!
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was amazing with exclusive things…
It was amazing with exclusive things and deals
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service by Jenifer
I was shopping in Liverpool just happened to go in the perfume shop looking for for some perfume for a friend.A lovely lady called Jennifer help me because I wasn’t sure what to get friend for her birthday.Jenifer asked what her favourite flower scent dose she like and would you like a day wear or evening .i was so impressed of how well Jenifer knew the perfumes that’s available in shop .I bought the perfume and was very happy it was in my budget as well .
March 6, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great friendly staff
Great friendly staff, Jennifer really helped me pick the perfume I needed for my partner.
December 21, 2025
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff are welcoming and very friendly.
Staff are welcoming and very friendly.
I was served by Jen, the service and the overall experience was outstanding, she was so friendly and very helpful. Loved purchasing the perfume what she recommended will definitely shop there again. Thank you xxx
March 4, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ben helped me picking a perfume for my…
Ben helped me picking a perfume for my bird today he was good knew what he was talking about will be recommending my mates to come to him
February 13, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The envelope that perfume was meant to…
The envelope that perfume was meant to be in 2 bottles was empty sealed envelope with nothink in it
February 4, 2026
Reply from The Perfume Shop - Liverpool 220
Hello Callum,
I’m very sorry to hear about your experience and completely understand how frustrating this must be. Receiving an empty envelope is certainly not the service we aim to provide.
I have personally reached out to you directly to resolve this as quickly as possible.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jen was really helpful will be…
Jen was really helpful will be returning thanks !
January 8, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us thanks to Jen! We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pleased customer
Staff very helpful explained about ordering and delivery which we did,items delivered next day,so arrived well in time.
December 18, 2025
Reply from The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
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