Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... See more
Company replied
Location
Switch locationUnit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB
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See what reviewers are saying
Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... See more
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Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls... See more
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Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, United Kingdom
4.8
Excellent
99 reviews
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Excellent Service and Great Range of Products
Visited The Perfume Shop in Liverpool One on Sunday 16 February 2025. Extremely happy with the service I received and I was also very happy to learn that the Jimmy Choo product I bought also had a body lotion available which I bought. I had been told elsewhere at another store that the body lotion was only sold in the EU and not the UK, so this was an added bonus along with an additional 20% off the total price. Also signed up to the VIP Rewards as I was super impressed with the staff, particularly Claire who served me.
February 16, 2025
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Reply from The Perfume Shop - Liverpool 220
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Mell the manager was extremely helpful…
Mell the manager was extremely helpful and very articulate she provided excellent customer service and offered me a gift wrapping service for my click and collect order with a personalised ribbon which was a lovely cute gesture and Mell was just all round so happy to help she was an absolute pleasure to have serve me. Highly recommended!!
February 4, 2025
Unprompted review
Thank you Lucy in Liverpool One
Lucy in the Liverpool One store gave great service today and I’m always happy to use The Perfume Shop 👍
January 30, 2025
Unprompted review
Lucy at the Liverpool 1 store went…
Lucy at the Liverpool 1 store went above and beyond with assisting me on selecting the right perfume scent for a gift. Amazing customer service and such a friendly interaction. Could not fault my experience in store today! :)
January 30, 2025
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I came in looking to buy a YSL gift-set…
I came in looking to buy a YSL gift-set and was treated to wonderful service by one of the staff Sarah. She was very helpful and professional in all regards, 5 Stars.
January 21, 2025
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I was unsure on what perfume to get as…
I was unsure on what perfume to get as I don’t know a great deal but there was a girl Sarah who helped me and she was lovely. She showed me the most popular ones and her personal favourite. I ended up buying one she recommended.
January 18, 2025
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
All the girls in the shop are great and…
All the girls in the shop are great and very helpful!
January 20, 2025
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Really wonderful customer service
Really wonderful customer service
January 17, 2025
Unprompted review
Reply from The Perfume Shop - Liverpool 220
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Brilliant service efficient delivery…
Brilliant service efficient delivery great value for money and brilliant offers! What’s not to like ❤️
December 16, 2024
Quick and easy returns
I bought perfume online but ordered to wrong on so returned it to the Liverpool shop and bought the correct one instead. The refund was easily and quickly organised by the assistant and was credited to my card account in about three days.
December 5, 2024
Delivery on time boxed well driver…
Delivery on time boxed well driver delivered with a smile it's a 10 from me👍
November 29, 2024
Prompt delivery and affordable prices…
Prompt delivery and affordable prices for some items
December 8, 2024
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