Came in today (6th June) looking for a aftershave for my boyfriend. I knew the smell but didn’t know the name or what it looked like so I was struggling trying to figure it out! I was served by... See more
Company replied
Location
Switch location38 Dawson Way, St. John�s Centre, L1 1LJ LIVERPOOL, GB
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See what reviewers are saying
Amazing service as always never go anywhere else. They really are experts and not just trying to sell you the most expensive thing for commission like other retailers. Always have a smile on their fac... See more
Company replied
Wow the ladies in the perfume shop in St John’s shopping centre were absolutely amazing, they couldn’t do enough for me especially Vicky! They helped me with lots of perfumes deciding which one was b... See more
Company replied
My daughters wanted to buy me perfume for a birthday present (my birthday was the day before yesterday). The service we received from Leah at Liverpool St John's branch was outstanding. She was frien... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
38 Dawson Way, St. John�s Centre, L1 1LJ, LIVERPOOL, United Kingdom
4.9
Excellent
143 reviews
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Leah was very friendly and helped me…
Leah was very friendly and helped me decide best scent for the summer.
Absolutely loved it.Amazing job by yeah.
Thank u
February 18, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service
Service was good and fragrance was wrapped free of charge.
February 12, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from Holly very helpful x
February 9, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service
February 7, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing
Amazing customer service by the girls nothing was too much to ask for. Would highly recommend the shop to visit
February 7, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Value for money with good service
Was served by Vicki in Liverpool St John's Centre. She was lovely. And got my Pascal Collection with the 20% discount its worth every penny❤️
February 5, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service and Despo…
Excellent customer service and Despo gave me such a warm welcome and service.
February 5, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The cashier Emily was so helpful and…
The cashier Emily was so helpful and kind and made the experience amazing. She got the perfect perfumes for me wirh efficiency
February 4, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kelly was amazing gave me over five…
Kelly was amazing gave me over five choices of different scents
Very impressed x x
February 4, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experiance very friendly staff…
Great experiance very friendly staff vicky is brilliant
February 3, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
Lovely staff, really nice. The prices are very reasonable, and it’s a lovely place ❤️
February 3, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service was amazing
The customer service was amazing, felt comfortable expressing what I wanted
February 3, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were very helpful
The staff were very helpful, and really made my experience great couldn’t have thanked them enough thank you
February 3, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfect experience lovely service quick…
Perfect experience lovely service quick and fast
February 3, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kelly was very helpful
Kelly was very helpful! Made choosing a new scent very easy
February 2, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kelly was really lovely and so helpful…
Kelly was really lovely and so helpful ! Helped us pick the perfect perfume with free gift wrapping just for this fab customer service I will 100% be returning soon !
January 31, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff are always friendly and very helpful.
The staff are always friendly and very helpful
January 30, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Holly
Great customer service from Holly. Would visit again.
January 30, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kelly was very helpful and kind.
January 30, 2026
Unprompted review
Reply from The Perfume Shop - Liverpool 49
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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