Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made t... See more
Company replied
Unit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
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Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made t... See more
Company replied
Kim had excellent customer service and she did everything to ensure that I left the store happy. Even though she didn’t have any sample, she was able to tell me to go to the other store to get a coupl... See more
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If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wed... See more
Company replied
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, United Kingdom
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Good service.Kept up to date on the progress of my order.

Reply from The Perfume Shop - Livingston 109
You are selling perfumes with free gifts. Unfortunately the free gifts are not available.
Very bad bussiness practice. If you saying the perfume is with free gift than it has to be with free gift.

Reply from The Perfume Shop - Livingston 109
Fantastic service, really helpful and knowledgeable. Will definitely be back soon. Thank you for all your help today Eliah

Reply from The Perfume Shop - Livingston 109
Aliah was so lovely and very helpful in her recommendations and her service
Thanks

Reply from The Perfume Shop - Livingston 109
I frequently visit the store in Livingston and I am never disappointed with the service and patience that Claudia and Kim provide. 11/10 and highly recommend anyone to shop here when looking for a new scent! Always a pleasant experience and always go the extra mile

Reply from The Perfume Shop - Livingston 109
My perfumes arrived in good time, I got the La bomba and devotion and I have been getting the best compliments so far.

Reply from The Perfume Shop - Livingston 109
Aaliyah, what can I say, your customer service is second to none, very friendly and genuine person we appreciate your help today.
Thank you Mags n Brad 😊

Reply from The Perfume Shop - Livingston 109
The best service every time. I’ll only shop in this store! Aleah and Kim are just stars!

Reply from The Perfume Shop - Livingston 109
Great service at the Almonvale, Livingston branch on 6th August. I was served by Euan, who was very helpful purchasing a birthday present. Gave me options and advised of deals and also got it gift wrapped. Great touch with a personalised bow. Wonderful service thanks.

Reply from The Perfume Shop - Livingston 109
I was served by Diane, Fantastic Woman. Very knowledgeable about fragrances. She gave me what I needed. Brilliant.

Reply from The Perfume Shop - Livingston 109
Excellent service. Super professional and very pleasant. Would definitely go back. Was served by Ewan. At Livingston,Scotland.

Reply from The Perfume Shop - Livingston 109
Euan was very helpful and friendly. Made our shopping experience amazing.

Reply from The Perfume Shop - Livingston 109
Great service from Euan today! Very helpful and patient. Especially if you want to try something new. Thank you.

Reply from The Perfume Shop - Livingston 109
I visited the Livingston store on 16 july, Claudia and Kim assisted me with my purchase, what a great shopping experience, their knowledge and brilliant sense of humour made my day.
Great work girls

Reply from The Perfume Shop - Livingston 109
The staff went the extra mile both Euan and Aleah were a credit to the store and very helpful and patient. Gave some great advice and informed us of the best offers.

Reply from The Perfume Shop - Livingston 109
Was in on 26/06 and both the staff members that night were great, Euan and the girl with black hair (didn’t catch her name) they were really helpful in helping me find the right scent I was looking for and were very knowledgeable on the products! Will definitely be back :)

Reply from The Perfume Shop - Livingston 109
Claudia , was one of the most patient and kind people I ever encountered whilst shopping . Claudia took the time to share her knowledge about perfumes and colonges, not only that Claudia went out of her way to check many online stores comparing prices so that I could know exactly where to go for the lowest price . Claudia also educated me on the differences between Elixar , parfume and the others explaining in detail why they are different and last longer . When leaving the shop I witnessed Claudia doing the exact same with other customers ! Total epic and her assistant aleaha was also very good .

Reply from The Perfume Shop - Livingston 109
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did receive my perfumes but they were not really packed well.. the box was damaged and could have this resulted in my perfume being smashed , thankfully they weren’t , however using bubble wrap or peanuts for future orders would really help to keep the items protected and peace of mind.

Reply from The Perfume Shop - Livingston 109
Shoutout to both Aleah & Euan who were very friendly and helpful . Aleah in paticular had the patience of a saint as we tried to discover which scent would be best for me. no pushy sales as i wanted to wander around the centre to see how the scent settled on my skin. Went back to purchase and they had 20 percent off which was even better .⭐️⭐️⭐️⭐️⭐️

Reply from The Perfume Shop - Livingston 109
I was running low on my favourite fragrance and was served by Claire they were lovely and helpful so as always a great visit

Reply from The Perfume Shop - Livingston 109
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