Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made t... See more
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Location
Switch locationUnit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
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See what reviewers are saying
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... See more
Company replied
If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wed... See more
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I was greeted in a friendly manner when I entered the store and the assistant - Fin - was very helpful and polite at ll times. I was also advised of the recycling service for empty perfume bottles.... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, United Kingdom
4.9
Excellent
94 reviews
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Claudia Epic in every way
Claudia , was one of the most patient and kind people I ever encountered whilst shopping . Claudia took the time to share her knowledge about perfumes and colonges, not only that Claudia went out of her way to check many online stores comparing prices so that I could know exactly where to go for the lowest price . Claudia also educated me on the differences between Elixar , parfume and the others explaining in detail why they are different and last longer . When leaving the shop I witnessed Claudia doing the exact same with other customers ! Total epic and her assistant aleaha was also very good .
June 19, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
The fact that I bought 2 expensive…
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did receive my perfumes but they were not really packed well.. the box was damaged and could have this resulted in my perfume being smashed , thankfully they weren’t , however using bubble wrap or peanuts for future orders would really help to keep the items protected and peace of mind.
June 1, 2025
Reply from The Perfume Shop - Livingston 109
Hi,
We appreciate you bringing this to our attention. We are sorry to hear the packaging was not adequate and the box arrived damaged. We will review our shipping procedures to ensure items are better protected during transit. Thanks for your feedback.
The Perfume Shop
Shoutout to both Aleah & Euan who were…
Shoutout to both Aleah & Euan who were very friendly and helpful . Aleah in paticular had the patience of a saint as we tried to discover which scent would be best for me. no pushy sales as i wanted to wander around the centre to see how the scent settled on my skin. Went back to purchase and they had 20 percent off which was even better .⭐️⭐️⭐️⭐️⭐️
June 8, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Always Helpful
I was running low on my favourite fragrance and was served by Claire they were lovely and helpful so as always a great visit
May 16, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Fab service
Visited the Inverness store and was served by Lisa who couldn’t have been more helpful.
Very friendly, polite and professional
April 24, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent customer service from Ann
Just had the best customer service from Ann in the Inverness branch. I had difficulty buying online with Apple Pay and missed the discount which was available. I showed her I couldn’t buy it on line and she told me to go away and come back in half an hour so she had time to phone customers services. When I arrived back she had resolved my problem and a phone number incase it happened again she went above and beyond as did the young girl working alongside her. I will be back soon love to have great personal service. 5 stars 🌟
April 23, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Was a pleasure to be served by Ann in…
Was a pleasure to be served by Ann in the Inverness branch today, so polite and helpful, was a great experience
5*
April 23, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Visited today and was served by ELLIS
Visited today and was served by ELLIS
She was so lovely and helpful.
Thank you.
We will be back.
Fiona
April 17, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Very helpful staff particularly Lisa
Very helpful staff particularly Lisa
Inverness shop!
April 16, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Mia Livingston shop
Visited store on Sunday and was giving helpful informative information by Mia.
April 6, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
Hello,
We're so glad to hear you had a positive experience at our store. We appreciate your kind words about Mia's helpfulness and knowledge. We strive to provide excellent customer service and we're delighted to know that Mia was able to assist you.
Kind regards,
Jasmyn
Feeling ripped off
Feeling ripped off
I bought a 100ml bottle of CK IN2U aftershave for £53 in the shop.
A few days later i was in Semichem and the bigger 150ml bottle was £24.99.
Unfortunatly i have lost my reciept so can't take it back or i would have.
Pls shop around before you buy.
March 29, 2025
Unprompted review
Reply from The Perfume Shop - Livingston 109
We understand your frustration with the price difference you experienced. We strive to offer competitive pricing, and it's disappointing to hear that you felt you paid more than you should have. We encourage you to check our website for current pricing and promotions.
Kind regards,
Sharain
The Perfume Shop Team
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