The Perfume Shop - Llanelli 297 Reviews 

92
TrustScore 5 out of 5

4.9

Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... See more

Company replied

Rated 5 out of 5 stars

I went shopping for something for my wife, I don’t like not knowing what I’m shopping for.. Bonnie at the perfume shop was so friendly and helpful and I ended up leaving with a bag full of gifts whic... See more

Company replied

Rated 5 out of 5 stars

We went to the perfume shop in Llanelli today to buy my partner a birthday gift. We were served by a lovely lady called Helena. She was very friendly and helpful. She allowed us plenty of time to deci... See more

Company replied

Rated 5 out of 5 stars

Recently visited the store and was served by lovely staff members. Great service & expertise! Will definitely be shopping here again

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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4.9

All reviews

(92)

34,022 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff had fabulous recommendations

The staff had fabulous recommendations, they had plenty of time, felt no pressure.
I had to get my perfume delivered, it arrived within 3 days. Excellent service and great prices.

May 29, 2026
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Holly was brilliant!

Holly was brilliant!! came for one thing and left with another and 2 brilliant deals!! amazimg!!!!

April 25, 2026
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very helpfull staff and helped in…

Very helpfull staff and helped in making sure that I had the right product from a few choices. Prompt service when I collected my item.

April 11, 2026
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent customer service with a personal touch

We were looked after by a colleague called Yvonne in the Trostre, Llanelli perfume shop . I was unsure what Tom Ford aftershave to buy for my husband for his birthday . Yvonne spent quality time with us and demonstrated great customer service whilst we had a look at all the different scents without rushing us . Yvonne demonstrated great knowledge of the different scents available. Yvonne showed a genuine interest in us as her customers providing an individual customer experience demonstrating that customers are at the heart of everything that Yvonne does to make sure that the customer ends up with the Correct product.
As a result my husband also bought 4 travalo products with scents as gifts too because Yvonne had spoken how handy they would be when travelling .
Yvonne is a true credit of excellent customer service , friendliness , and knowledgeable to the Perfume shop in Trostre and the company .
I would highly recommend this shop for an excellent customer experience.

April 12, 2026
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service!!

Amazing service!!! The ladies in the Llanelli branch were amazing especially the one with a bob (I can’t remember her name x😭). There we all amazing and they helped me place an order for my La Bomba perfume and I even got the cream as well!! Amazing service and so friendly and professional, highly recommend 💕

April 1, 2026
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Staff were amazing 😻

Staff were amazing 😻

March 4, 2026
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Scent-sational service

IT WAS GREAT TO FIND THE BRIDGERTON PERFUME FOR MY DAUGHTER .A BIG FAN OF BRIDGERTON .A RIBBON WITH A MESSAGE PRINTED OF YOUR CHOICE AND BOXED FOR A SMALL PRICE .HAPPY WITH DELIVER TIME .I HOPE IT WILL MAKE HER SMILE ON MOTHERS DAY!

March 8, 2026
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Was served by wonder lady called Hollie…

Was served by wonder lady called Hollie who stayed past her shift to help me at the Llanelli branch.

March 7, 2026
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Fantastic staff & service

Fantastic staff in the Llanelli Store, brilliant service and prices.

As a visually impaired person with a guide dog, the staff can't be for helpful.

January 19, 2026
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

Everyone was kind and respectful

December 12, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff, had perfume delivered to home - fabulous quick service! Overall marve

December 12, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Efficient and helpful store colleagues

Efficient and helpful store colleagues

December 3, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

I ordered six items of aftershave and…

I ordered six items of aftershave and perfume from the Perfume Shop on Black Friday. The prices were excellent. Five items were delivered on Monday 1st December and the remaining item on Tuesday 2nd December. I am delighted. Thank you

November 28, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Great Service!

Great, personal service. Very friendly and helpful staff. Went above and beyond to show me what was available .

November 21, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Classy Customer Service

From the moment I walked in to when I left I felt like a proper customer.
Staff were attentive without being overbearing. Answered all my queries confidently and with a bit of humor.

Helena was excellent, really friendly and knowledgeable. She went out of her way to make sure I left the store a satisfied customer.

November 5, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Good efficient service- polite and…

Good efficient service- polite and helpful staff

October 26, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great products for both ladies and…

Great products for both ladies and gentlemen. A huge choice to choose from, at good priced

October 10, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great service.

Simple clear quick ordering online.

September 30, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

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